What are the responsibilities and job description for the Technical Support Engineer position at Swisher?
The position coordinates the design, modification, installation, maintenance, repair and troubleshooting of all product making and finishing machinery and processes by all brand verticals. Training of SDI personal.
RESPONSIBILITIES
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Supervise machine repairs. |
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Troubleshoot machines. |
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Supervise and train personnel. |
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Advise CSP on parts updates and revisions. |
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Perform Factory Acceptance Test. (FAT) |
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Create and carry out installation and maintenance plans. |
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Evaluate machine efficiencies and maintain records. |
REQUIREMENTS
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7 to 10 years of manufacturing and packaging machine experience |
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Background in machine design, installation, repair, and PLC knowledge. |
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Supervisory skills |
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Proficient in AUTOCAD |
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Analytical and critical thinking skills |
PHYSICAL REQUIREMENTS
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May be sitting and/or using a computer for an extended period of time |
GUIDING PRINCIPLES
- Integrity – Earns the trust by behaving in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
- Collaboration – Collaborates with other staff to integrate and complement business strategies across multiple channels. Communicates decisions in an effective manner to internal and external stakeholders.
- Action-Oriented – Demonstrates a strong commitment, interest, and desire to actively contribute and participate in departmental and company initiatives.
- Relationships – Plays a vital role in building and maintaining internal and external customer relationships and possess the ability to work with a work group or team.
- Continuous Improvement – Monitors/Assesses performance of yourself, other individuals, or needs of the organization to make improvements or take corrective action. Identifies and analyzes problems and evaluates alternate solutions and makes recommendations in the best interest of the organization. • Dynamic Growth - Demonstrates a desire and drive to acquire necessary knowledge, skills, and competencies to best serve the needs of the organization and its employees. Demonstrates the ability to reflect on and learn from experiences
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