Employee Sucess Analyst

Are you a process-driven problem solver with a passion for HR and global collaboration?

Join Salesforce’s Employee Success (ES) team as an HR Ops Readiness Analyst and help shape the future of employee experience across the globe!

This is a project-based role supporting mergers, acquisitions, and international expansion. You’ll work with stakeholders across HR Shared Services, vendors, and global teams to ensure seamless integration and operational readiness for new employees.

• Lead operational readiness efforts for new employees joining via acquisition or global expansion.
• Collaborate with HR Centers of Expertise, Legal, and Compliance to harmonize processes.
• Build scalable solutions using templates, documentation, and communication plans.
• Analyze data trends to drive process improvements and innovation.
• Partner with global teams to ensure consistency and excellence in employee experience.
• Support cross-functional projects from planning to implementation.

• Morning sync with global stakeholders (Ireland, US) to align on project goals.
• Deep-dive analysis into HR processes and systems (Workday, ticketing tools).
• Brainstorming sessions to optimize workflows and improve employee experience.
• Afternoon collaboration with vendors and internal teams to troubleshoot and refine processes.
• Flexibility to pivot as priorities shift—no two days are the same!

• 3 years in HR, preferably in shared services or operations.
• Strong process improvement and optimization mindset.
• Stakeholder management and critical thinking.
• Experience with HCM systems and ticketing tools.

• Project management experience.
• Familiarity with Workday and Salesforce.
• HR shared services or analyst background.

• Adaptability in a fast-paced environment.
• Curiosity and a drive to dig into the details.
• cy in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)