We are seeking an experienced Zscaler Engineer to work as a SASE Administrator and Integration Engineer based in Washington, DC. As a senior member of the Engineering team, this person will interact with peer teams and partner groups, assist in scaling and deploying improvement, and consolidation and migration efforts within the enterprise. The Zscaler Engineer will support SASE solutions, Microsoft Cloud technologies, and Zero Trust initiatives in the Federal Government domain. This initiative will be involved in the full lifecycle implementation of a leading-edge SASE tool from initial build, ongoing operations, and patching/updates.
This is for a primarily Microsoft hybrid cloud-centric environment. The right candidate will have the ability to adapt to changing technology and apply it to the customer s needs. Great communication, leadership and personal skills are a must. The successful candidate will be a self-starter, someone who can work independently, and will be flexible in a fast-paced environment.
Description of Duties:
Perform initial configuration and setup of the SASE cloud (Internet Access, Private Access, digital experience, SAML, add-ons, etc.), specifically ZScaler.Assist with various implementation projects as they relate to Azure, Intune, Office 365, and application cloud migrations.Investigate and apply SASE best practices.
Day to day administration of the SASE (ZScaler) tool.Document SASE standard operating procedures and protocols. Create SASE dashboards and reports to monitor and ensure SASE health. Coordinate and leverage threat intelligence to prevent and remediate vulnerabilities and threats.Receive and fulfill technical work assignments via ServiceNow and data calls. Fulfill policy requests to fine tune operations of the SASE following Standard Operating Procedures. Monitor, troubleshoot and resolve user experience issues and provide remediation recommendations.
Assist other system and security engineers in optimizing policies and user configuration. Reply to all customer (agency) inquiries within the required SLA and MTTR.
Document issues and escalate to next tier or vendor support, as necessary. Monitor systems consoles and remediate alerts. Perform policy administration for web proxies, URL filtering, secure web gateway, CASB, and data loss prevention.
Integration with Microsoft products like Azure Active Directory and Microsoft Conditional Access Policies. Integration with EDR products like CrowdStrike.
Qualifications
Bachelor s and five (5) years or more experience; Masters and three (3) years or more experience; may accept additional experience in lieu of degree. Zscaler implementation experience is required.Experience in the development of security policies for: Firewalls Secure Web GatewayCASBWeb ProxyData Loss PreventionSandbox/detonation chamberAnti-virusIntegration experience in at least one of the following areas:
SASE client configurationIdentity Provider integration (preferably Azure AD)Threat intelligence sharing (preferably CrowdStrike)Desired Experience/Skills/Attributes Federal Government implementation experience a plus. Zero Trust awareness and experience a plus. Zero trust certifications a plus. Vendor certifications a plus. Federal Zero Trust implementation/integration experience a plus.
