What are the responsibilities and job description for the Customer Engagement Specialist position at Synaptic, Inc.?
As a Customer Engagement Associate, you will engage directly with customers to support client marketing initiatives, provide product or service information, and contribute to customer acquisition and retention efforts. This position offers hands-on exposure to sales, marketing strategy, and leadership development within a team-oriented environment.
What We Offer
- Paid training and continuous coaching
- Hands-on experience in customer engagement, sales, and marketing
- Clear pathways for professional growth and management development
- Supportive and collaborative team culture
- Performance-based advancement opportunities
Key Responsibilities
- Engage with customers in a professional, in-person setting
- Communicate product and service information clearly and accurately
- Support sales and customer acquisition initiatives
- Assist with marketing campaigns and promotional efforts
- Collaborate with team members and management to achieve goals
- Participate in training sessions focused on sales, marketing, and leadership skills
Qualifications
- Strong communication and interpersonal skills
- Interest in customer engagement, sales, or marketing
- Ability to work in a fast-paced, team-oriented environment
- Coachable mindset and willingness to learn
- Previous experience in customer service, retail, or sales is helpful but not required
Growth & Development
Customer Engagement Associates receive ongoing training and mentoring designed to build leadership skills. High-performing team members may be considered for advancement into supervisory or management roles over time.
If you’re looking to gain real-world experience, develop transferable skills, and grow within a people-focused organization, we encourage you to apply.