What are the responsibilities and job description for the Sales Assistant position at Synaptic, Inc.?
Synaptic Inc. is a growing direct marketing and sales organization based in Cleveland. We partner with well-known service providers to support customer engagement, brand visibility, and business growth through personalized, in-person marketing initiatives.
We are currently seeking a Sales Assistant to support our sales and marketing team. This role is well suited for individuals who enjoy working with people, developing communication skills, and contributing to team-driven goals in a fast-paced environment.
Role Overview
The Sales Assistant supports marketing campaigns by engaging directly with customers, sharing product and service information, and assisting with sales and lead-generation efforts. This position offers hands-on experience and structured training designed to support long-term professional growth.
Training & Development
New team members receive paid training and ongoing coaching to help build confidence and skills. Sales Assistants gain experience in customer engagement, communication, problem-solving, and campaign execution. Continued development opportunities are available for individuals interested in advancing within the organization.
Key Responsibilities
- Engage with customers in person to provide product and service information
- Deliver a positive and professional customer experience
- Support lead generation and follow-up efforts
- Maintain accurate sales records and reports
- Collaborate with team members to support marketing campaigns
- Participate in training sessions and stay informed on product updates
- Represent Synaptic Inc. professionally at events and promotions
Qualifications
- High school diploma or equivalent required
- Previous experience in sales, marketing, retail, or customer service is helpful but not required
- Strong interpersonal and communication skills
- Ability to work in a team-based, goal-oriented environment
- Coachable, adaptable, and motivated to learn
- Comfortable interacting with customers in person
Compensation & Benefits
- Competitive base pay with performance-based bonuses
- Paid training and mentorship
- Opportunities for career advancement
- Supportive and collaborative team culture
- Networking and professional development opportunities
If you’re looking to start or grow your career in sales and marketing with a Cleveland-based team that values development and performance, we encourage you to apply.