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Senior Lead Investigator

Synectics Inc.
Andover, MA Contractor
POSTED ON 8/5/2025 CLOSED ON 9/5/2025

What are the responsibilities and job description for the Senior Lead Investigator position at Synectics Inc.?

Description

  • The Andover Site Production Operations Team is looking for an individual to fill a Senior Lead Investigator Position within the Investigations group.
  • The Andover Site Investigation group is responsible for overseeing investigations for all GMP manufacturing suites in Andover, including both mammalian and bacterial based processes in support of commercial and clinical Drug Substance manufacture.
  • As a senior level position within the Site Investigation group the responsibilities of this position will be multi-faceted.
  • They include serving as the primary lead investigator on complex investigations related to all production operations, laboratory, and production support areas.
  • The candidate will be responsible for performing thorough, detailed and timely investigations and generation of high quality and timely investigation reports.
  • In addition, this position will be responsible for assisting the manager of investigations in transforming the investigation process on site including development and implementation of continuous improvement techniques.
  • Duties of this position may also include coaching and mentoring to staff members to enable them to meet their established timelines, work commitments and further their professional development.
  • This position will report to the Investigations Team Manager.
  • The candidate will be responsible for performing thorough, detailed and timely investigations and for the generation of high-quality investigation reports.
  • The individual will be expected to develop collaborative relationships with the operations, laboratory, quality, and other supporting groups in order to facilitate investigations using continuous improvement techniques.
  • The incumbent will be expected to have experience in the area of quality and compliance and a working knowledge of GMPs. Experience with and in depth understanding of cell culture and chromatography is highly desirable.
  • The candidate will be expected to assist in continually defining and improving the philosophy tools for investigations to meet changing business needs.
  • Have a fundamental understanding of the investigation process as it applies to manufacturing and laboratory issues
  • Have detailed understanding of the processes and systems involved in the manufacture of bio pharmaceuticals.
  • Be able to use that knowledge to investigate process deviations and atypical results.
  • Ensure investigations are conducted with a strict adherence to appropriate quality and compliance standards
  • Ability to coordinate and facilitate meetings, lead conversations, and influence teams
  • Work under limited supervision, with the ability to problem solve, manage priorities, and make decisions independently.
  • Act as Subject Matter Expert for the Investigations group, mentoring and providing guidance to other colleagues.
  • Drive/contribute to the completion of complex projects and take responsibility for a portion of the team's milestones/deliverables.
  • Exercise positive communication techniques to maintain relationships and gain consensus in group scenarios with multiple stakeholders.
  • Promote adherence to root cause analysis and human error reduction tools

Qualifications

  • High School Diploma with 10-15 years relevant experience
  • Bachelor's degree (preferably in Science or Engineering discipline) with 5-8 years relevant experience
  • Master's degree (preferably in Science or Engineering discipline) with 3-6 years relevant experience

Preferred Qualifications

  • Demonstrated expertise in pharmaceutical/biological manufacturing and/or laboratory operations
  • Strong technical background in a cGMP and Quality environment
  • Significant experience in leading complex investigations and cross-functional project teams
  • Versed in navigating deviation management systems and business processes
  • Demonstrated knowledge and application of lean six sigma principles and continuous improvement methodology

Benefits

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.

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