Community Engagement Specialist

Community Engagement Specialist

About Us:

T and N Services and Solutions Outpatient Clinic offers a full spectrum of substance abuse treatment services. We are changing the way care is provided by bringing together people who want to make a difference.

Our mission is to foster a community where clients are able to achieve the best versions of themselves in the areas of health and wellbeing across their daily living. We aim to be an innovative leader in the areas of mental health and outpatient treatment through our consistent care and compassion for individuals and families, clinical care, and ability to serve as a model community resource.

We are looking for someone that is dedicated, organized, and can work independently as well as part of a team. Apply now if that describes you!

The ideal candidate is passionate about making an impact on our members and the communities we serve.

Qualifications:

• 3 years of relevant community outreach, teaching, facilitation, or volunteer experience, behavioral healthcare experience is a plus.
• High School Diploma or GED; 2-3 yrs
• Experience in Sales or Marketing
• Understanding and/or experience working with people with Mental Health and SUD challenges.
• Experience with outreach to local organizations and government agencies

Requirements:

• Time management skills with the ability to prioritize
• Ability to work in a culturally diverse environment
• Strong commitment to mission, including racial equity and social justice
• Ability to work well under pressure
• Ability to work as a team player
• The selected candidate will be required to pass a criminal history background check and/or fingerprinting including FBI, drug screening, Metropolitan Police Clearance, and CFSA and pre-employment physical/negative TB test
• Must have own transportation to carry out job duties and responsibilities
• The vehicle must meet legal requirements (insured, registered, etc.), and the employee must have a valid driver's license
• Must have a passion for helping people and serving others.
• Acute awareness and understanding of the elements of effective customer service delivery.
• Excellent presentation and communication skills, both written and verbal, and are comfortable speaking one-on-one and to larger groups.
• Outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others in person and via video conference or phone.
• All candidates must be committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.
• Highly organized and motivated.
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Teams)

Job Description:

Responsible for acting as the company's initial and primary point of contact with current and future participants. Primary responsibilities may include, but are not limited to:

• The Community Engagement Specialist will do street outreach to identify eligible clients who are dealing with Substance Use Disorder (SUD) who would otherwise be difficult to find or have challenges accessing services. Provides superior, professional, and courteous service to participants
• Build rapport, cultivate relationships, and reply to questions from prospective enrollees and referral sources (such as service providers).
• The Community Engagement Specialist will screen potential program participants for program eligibility and complete the program referral and brief assessment.
• The Community Engagement Specialist will schedule intakes at T&N using eligible intake slots.
• The Community Engagement Specialist will establish and maintain ties with other social service organizations and outreach professionals in the service areas.
• Develop and maintain partnerships with local social service and public benefit agencies, shelters, faith-based and community-based organizations, and other organizations that serve at-risk and vulnerable populations.
• Participate in organizational events
• Market services provided by T&N
• Attend multidisciplinary meetings and receive regular supervision.
• Keep track of and document all outreach attempts.
• As needed, attend professional trainings and conferences.
• As needed, assist other Specialists.
• Approximately 90% of the time may be spent working with participants in the field, in the automobile, outside, or in shelters.
• Organizes daily work without significant guidance.
• Provide telephonic, written, and face to face outreach and orientation services.
• Perform all other responsibilities as specified

Job Types: Fulltime, Part-time, Contract

Schedule:

• Flexible
• Monday to Friday
• Weekend availability

Work Location: One location

Compensation: $57,000-62,000

Job Types: Full-time, Part-time, Contract

Pay: $57,000.00 - $62,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Washington, DC: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $57,000 - $62,000