What are the responsibilities and job description for the Account Receivable Associate position at T Edward Wines?
T. Edwards Wines Mission: T. Edward is driven by a simple yet powerful idea: to bring authentic, sustainably crafted wines and spirits from family-owned endeavors around the world to your table. We’re not just importing; we’re fostering a community of quality and integrity, reshaping the industry through innovative and purpose-driven practices.
We are seeking a well-organized individual with attention to detail and a positive attitude to join our growing team! This position requires excellent verbal, written and inter-personal communication skills with ability to multi-task and work independently. Excellent phone communication and EXCEL skills are a must. Duties include analyzing Accounts Receivable ledgers, identifying delinquent accounts and collections responsibilities.
Duties/Responsibilities
- Monitor and manage aging reports, focusing on claims that are greater than 30, 60, and 90 days old to recoup outstanding reimbursements.
- Develop strategies to reduce aging claims and improve cash flow
- Work collaboratively with the credit team to support overall revenue cycle management.
- Seek assistance from the Credit Supervisor and colleagues when needed to resolve complex issues.
- Answers customer phone calls.
- Provides excellent customer service when interacting with external and internal customers.
- Apply deposit payments and credit card payments to accounts daily.
- Communicate with customers via text, email and phone calls to address outstanding balances as well as other issues pertaining to nonpayment.
- Perform collection calls to customers daily from 6189, 90 age accounts.
- Create reports regarding the status of customer accounts as requested.
- Performs other related duties as assigned.
Required Skills/Abilities
- 21 years of age or older
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite, Accounting software programs, Dynamic 365 preferred
- Ability to work independently and in a fastpaced environment.
- Ability to anticipate work needs and interact professionally with customers.
- Excellent organizational skills and attentions to detail.
Education and Experience:
- Associate or bachelor’s degree in accounting preferred.
- One to two years of related experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
About T Edward Wines
T. Edward’s mission is to provide conscientious stores, restaurants, and bars with a selection of high-quality, small-production wines and spirits. It is our objective to partner with creative and passionate winemakers and distillers who have dedicated their lives to making sustainable fine wines and small-batch craft spirits, and to provide them to customers who share these values. At T. Edward, we believe that we are greater than the sum of our parts. We believe that an informed, engaged team provides the best customer service, so we employ an energetic, knowledgeable group of people who care about these products and their producers as much as we do. We depend on our differences and find our key competitive strength in the autonomy of each of our individuals. Our philosophy is built on trust, freedom, and a desire to bring the diverse array of wines and spirits that we love to the world.