Snowsports Indoor Staff

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Works as an interdependent team member supporting children, programs, and instructors. Creating the best possible environment for all members of the team as well as providing quality care to snowsports students. Shares our traditions of stewardship and inclusiveness. Inspires deep connections with our mountains and helps Create lifelong snowsports enthusiasts.

Essential Job Responsibilities:

• Monitor communications with parents and staff
• Assist with stocking and serving snacks and lunch
• Monitor and oversee building/space capacities
• Oversee and maintain guest-checked bags
• Assist instructors with the physical/emotional needs of each child
• Assist custodians with janitorial needs as they arise
• Assist in maintaining a clean and hygienic environment, including handling situations involving children’s bathroom accidents
• At times may be directly responsible for the care and safety of children enrolled in children’s programs
• Assist with building layout based on operational schedule
• Assist with other areas of Snowsports School operations as needed
• Maintain clear and consistent communication with Supervisors and Managers when urgent situations arise
• Recognizes that service is our product and helping guests have a great Taos experience is our primary job
• Serve as a public relations representative for Taos, both on and off the job
• Initiate contact and greet guests in a friendly, helpful, and respectful manner
• Look for ways to better serve the guests, Snowsports, and Taos Ski Valley
• Must be able to communicate information to guests and co-workers clearly
• Listens to guest needs and concerns, then communicates the message to management
• Participates with the team is essential for the success of the Guest, Instructor, Snowsports School, and Area
• Complies with Tao's employee handbook and Snowsports procedures and policies
• Reliable attendance on all scheduled workdays

• Other duties as assigned

Personal Skills:

• Thoroughly enjoys working with children and families
• Ability to engage children in lesson-related activities
• Dependable, punctual, reliable, and flexible
• Ability to problem-solve
• Maintains good humor and a cooperative attitude
• Cooperates with all area employees and co-workers in the performance of duties
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.

• Provides a guest experience that exceeds the guest’s expectations.

• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

• Previous experience working with children and families
• Genuinely enjoys children and giving them quality attention
• Ability to work independently, without close supervision
• Available to work during Christmas, President’s Weekend, and Spring Break peak periods
• At times may be solely responsible for the care and safety of children enrolled in the Rio Hondo Learning Center
• Maintains personal safety as a top priority
• Is responsible for information; emails, newsletters, informational websites, bulletin boards, memos, and required meetings
• Ability to work a flexible schedule including weekends, holidays (Including Christmas), and evenings.

Work Environment:

• Must be able to work in close quarters and with other staff
• This position is 90% indoors and 10% outdoors

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions.

Physical Demands of Position Include:

• Must be capable of lifting and carrying children of all sizes, up to 50 pounds, throughout the course of the day
• Must be able to bend and move from standing to squat and kneel positions several times throughout the day
• Must be able to walk up and down two flights of stairs several times per shift; must be agile, sure-footed, and cautious on slippery surfaces
• Must be prepared to accompany children and instructors outside in changing and potentially extreme weather conditions

Background Check:

Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No