What are the responsibilities and job description for the MSP Level III Tech position at TeamLogic IT, Point Loma, CA?
Benefits:
- 401(k)
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About Us
TeamLogic IT is a fast-growing managed services provider (MSP) committed to delivering proactive, secure, and strategic IT solutions to small and mid-sized businesses. We’re looking for a seasoned Level 3 Technician who thrives on solving complex problems, leading technical projects, and mentoring junior team members.
What You’ll Do
As a Level III Technician, you’ll be the technical lead for escalated issues and infrastructure projects. You’ll work closely with clients and internal teams to:
- Design and deploy secure, scalable IT environments (servers, networks, cloud)
- Troubleshoot and resolve advanced issues involving firewalls, virtualization, and hybrid cloud
- Lead migrations (e.g., Exchange to Office 365, on-prem to Azure)
- Automate tasks using PowerShell and scripting tools
- Develop and enforce security policies and operational standards
- Mentor Level I and II technicians and guide escalation processes
- Document solutions and contribute to internal best practices
What You Bring
- 5 years of experience in an MSP or enterprise IT environment
- Deep knowledge of Windows Server, Active Directory, Office 365, Azure, and networking
- Experience with firewalls (e.g., SonicWall, Fortinet), VLANs, and VPNs
- Proficiency in PowerShell and automation tools
- Strong documentation, communication, and leadership skills
- Relevant certifications (e.g., Microsoft, Cisco, CompTIA, Azure) are a plus
Why Join Us
- Competitive salary and benefits
- Leadership opportunities in R&D, advisory boards, and client strategy
- Career path toward vCIO or Solutions Architect roles
- A collaborative, client-first culture with a focus on innovation and excellence
How to Apply
Submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to meeting you!
Salary : $85,000 - $100,000
