What are the responsibilities and job description for the Client Success Manager position at TechHuman?
Location: Fully remote, but must sit in San Antonio or Austin, TX as these are our target markets for this role.
TechHuman is a minority-owned, woman-led consultancy with a focus on connecting excellent people in IT and other industries. We pride ourselves in our ability to define complex technical requirements with our clients and find them the best humans to fill critical roles within their respective organizations.
We are a small-but-mighty group of motivated professionals who are seeking an Account Manager to join our team. Please see below for more info!
What you’ll do on the job
As a Client Success Manager, you'll travel to local client sites and liaise with companies across the country. You will be responsible for sourcing, emailing, texting, calling, and qualifying leads in an effort to develop new B2B relationships. Your ability to foster valuable discovery conversations and grow relationships with key stakeholders in target markets will be instrumental to success. You will gain continued education on a variety of skill sets and consult with our clients on data pertaining to hiring trends, pay rates, technology trends, and many other disciplines.
What you’ll need
- A minimum 1 year of professional experience in a Recruiting agency.
- Excellent communication and interpersonal skills with a knack for negotiation.
- A heightened sense of urgency and desire to work in an ever-changing, fast-paced environment.
- A problem-solving mindset and ability to align the interests of diverse groups of people.
- Adept organizational skills with a penchant for identifying areas for improved efficiency.
- Empathy. We’re helping people achieve their career goals and success is paramount!
What will help you on the job
- Prior experience working as an Account Manager in an agency setting.
- Professional experience defining technical requirements across a variety of skill sets (Software Engineering, Project Management, Data Engineering, and many others).
- A background in sales and customer service.
- A demonstrated history of sourcing leads and clients.
What’s in it for you?
- Competitive salary, commissions, and benefits (all healthcare premiums paid for by TechHuman 401k)
- Flexible Time Off and a fully remote work environment to support a more flexible and healthy personal life.
- We’re a small organization – absolutely no corporate BS/bureaucracy.
- Quarterly team summits and team-building in San Antonio – all expenses paid!
- Continued learning of highly technical disciplines and professional training.
- So much more – we can’t wait to tell you!
