What are the responsibilities and job description for the Broadcast Hub Operator position at TEGNA Inc.?
TEGNA's broadcast operations hub in Charlotte, NC seeks Broadcast Hub Operators to join our team. This position is part of a team responsible for the live operation, monitoring and support of multiple stations 24 by 7 in a single centralized environment. This position will perform duties to ensure the on-air integrity of multiple network programming feeds and provide immediate response to emergency situations that may affect on-air programming. The ideal candidate is a self-starter capable of working independently or as part of a team.
Responsibilities:
- Maintain and manipulate on-air playlists, execute program/commercial/marketing changes, support live-event and off-air workflows, send logs for reconciliation and troubleshoot channel playout issues
- Responsible for the ingest and quality control of broadcast materials into all automation systems
- Manage commercial integration, including rolling commercial breaks, during taped and live programming
- Monitor and maintain the continuity and availability for multiple channel streams
- Ensure continuity of programming by confirming that every piece of material is accounted for and ready for on-air playout
- Act as first line responders for internal clients
- Vigilantly protect our air by simulating the experience of a viewer and constantly checking for proper audio, video, captioning and picture quality
- With the guidance of Technical Managers and supervisors, work as a team to promptly recover from any on-air discrepancies
- Other duties as assigned
Requirements:
- BA/BS in a related field or equivalent experience
- 2 years of experience in a master control or production control room television environment preferred but not required
- Basic understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements
- Proficient in Excel and the entire Microsoft O365 suite of tools
- Knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including video and audio routing equipment, file servers, remote transmitter monitoring equipment and multi-channel automation systems
- Ability to troubleshoot, take immediate action, and resolve broadcast issues
- Strong customer service attributes and skills
- Strong organization and time management skills
- Unwavering composure in high-pressure situations
- Acute attention to detail
- Excellent interpersonal communication skills
- Experience working successfully as part of a team
- Must be willing to work onsite at our facility in Charlotte, North Carolina
- Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation
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