What are the responsibilities and job description for the Systems Engineer position at TEKsystems c/o Allegis Group?
Job Details
Description:
Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assists in the design and documentation of infrastructure processes, procedures, and standards.
Ensures availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems.
Facilitates management of future problems by preparing clear and concise documentation; maintaining appropriate records of time spent, actions taken, and item status; assisting in designing and documenting infrastructure processes, procedures, and standards; maintaining and preparing system and software documentation; providing training or arranging for vendor training for system users.
Ensures infrastructure and data is kept secure by keeping track of assets.
Develops operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, software, and other computer related systems.
Provides on site or remote access diagnoses and resolution to hardware and software problems by responding to service desk requests and planned work requests.
Manages moderate to complex service requests through resolution or escalation to another team member by performing work in a manner that minimizes disruption to existing business use; works with external suppliers for the ongoing support and maintenance of relevant hardware and software; participates in an on-call rotation with other infrastructure staff; and keeps users at all levels of the organization informed of progress through problem resolution.
Works with airlines and other third parties and provides infrastructure support and troubleshooting as needed.
Escalation point for members of the Information Technology department for issues relating to network infrastructure.
Ensures effectiveness of infrastructure by performing preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure; diagnosing problems; working with external vendors and KCAB departments; and supporting and backing-up a variety of technologies, business units, and systems.
Backups
Active directory and related services
Virtualization
Storage
Network
Cloud service providers (CSP)
Configuration management
Microsoft 365
Surveillance/CCTV system
Overhead paging
System patches/updates
User provisioning/deprovisioning
Microsoft Active Directory
Data protection and backups
Networking
Scripting and automation
Server and client operating system administration
Configuration management
Storage
Virtualization
Public cloud service providers
Microsoft 365
Skills:
Active directory, VMware, Azure, Veeam, Cisco networking, Microsoft 365, storage, security
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assists in the design and documentation of infrastructure processes, procedures, and standards.
Ensures availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems.
Facilitates management of future problems by preparing clear and concise documentation; maintaining appropriate records of time spent, actions taken, and item status; assisting in designing and documenting infrastructure processes, procedures, and standards; maintaining and preparing system and software documentation; providing training or arranging for vendor training for system users.
Ensures infrastructure and data is kept secure by keeping track of assets.
Develops operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, software, and other computer related systems.
Provides on site or remote access diagnoses and resolution to hardware and software problems by responding to service desk requests and planned work requests.
Manages moderate to complex service requests through resolution or escalation to another team member by performing work in a manner that minimizes disruption to existing business use; works with external suppliers for the ongoing support and maintenance of relevant hardware and software; participates in an on-call rotation with other infrastructure staff; and keeps users at all levels of the organization informed of progress through problem resolution.
Works with airlines and other third parties and provides infrastructure support and troubleshooting as needed.
Escalation point for members of the Information Technology department for issues relating to network infrastructure.
Ensures effectiveness of infrastructure by performing preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure; diagnosing problems; working with external vendors and KCAB departments; and supporting and backing-up a variety of technologies, business units, and systems.
Backups
Active directory and related services
Virtualization
Storage
Network
Cloud service providers (CSP)
Configuration management
Microsoft 365
Surveillance/CCTV system
Overhead paging
System patches/updates
User provisioning/deprovisioning
Microsoft Active Directory
Data protection and backups
Networking
Scripting and automation
Server and client operating system administration
Configuration management
Storage
Virtualization
Public cloud service providers
Microsoft 365
Skills:
Active directory, VMware, Azure, Veeam, Cisco networking, Microsoft 365, storage, security
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Systems Engineer
TEKsystems -
Erlanger, KY
Systems Engineer
TEKsystems c/o Allegis Group -
Cincinnati, OH
