What are the responsibilities and job description for the It Support Technician position at TEKsystems?
Description:
We are hiring and looking to add to our team of field technicians for a major customer in the Charleston area. They will be brought on for a long-term contractual basis with the opportunity to convert perm as opportunities open up (based on interview). These technicians will work directly with the Lead Field Technicians to support a portfolio of sites (typically 8-10) in a zone. Technicians should be good at following directions, able to work in a group and independently, and have previous hands-on computer experience. You will be troubleshooting laptops, tablets, printers, etc. Tickets are escalated from the help desk team. It is important these technicians need experience repairing/troubleshooting in the field-we want to ensure that every possible troubleshooting effort is made prior to bringing devices back to the main warehouse.
Skills:
IT Support, Deploy, Connectivity, Hardware support, Customer service, Windows, software support, Support, Deployment, Troubleshooting, Windows 10, Hardware, Desktop, Active directory, Technical support, Repair, Configuration, Windows 7, A , Mac, iPhone, iPad, tablet
Additional Skills & Qualifications:
These technicians should be professional, personable and able to interact with non-technical individuals at the various sites.
Experience Level
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
