What are the responsibilities and job description for the Director of Partnerships position at TFL?
TFL, a leading live entertainment and technology company, has a fantastic opportunity for an experienced Director of Partnerships to join our team.
About TFL (Tickets For Less)
At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.
With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala., Omaha, Neb. and St. Louis, Mo.
Responsibilities & Job Duties (include, but are not limited to)
- Work strategically and build strong relationships with TFL partners in the competitive ticketing environment
- Retain and develop new business for TFL through prospecting new leads, generating referrals, and face to face appointments.
- Work with internal data & analytics and pricing teams to build pricing and distribution plans with partners to align primary and secondary market
- Meet and exceed sales and retention goals
- Assist in developing and executing customized service and touch point programs for all TFL partners and/or customers
- Deliver first-class customer service to all clients of TFL
- Work hand in hand with other TFL internal departments to ensure all tickets are properly listed, sold, and fulfilled
- Perform other duties as assigned by the Chief Revenue Officer
Qualifications
- Bachelor’s degree in a related field preferred
- Must have a passion for sports
- Retail, travel, event or sports experience considered a strong plus
- Excellent communication skills, including verbal & written
- Self-motivation, attention to detail, and strong organizational skills required
- Must be able to work independently and as part of a team in a group setting
- Strong ability to multi-task
- Must be available to work under pressure in a fast-paced environment
Preferred Experience:
- Two years or more of sales management and staff training
- Strong understanding of pro sports, college athletics, and/or music industry
- Two years of ticket sales experience
- Experience utilizing ticketing systems and CRM platforms
Benefits
- Competitive salary
- Discretionary performance bonuses
- 401k with company match
- Unlimited vacation
- Medical/Dental/Vision insurance
- Long-term and short-term disability
- Life insurance
- Paid maternity leave
Perks
- $1,000 employee ticket credit
- Company outings to local live events, including Suite tickets to Kansas City’s premier events
- Company kitchen including complimentary breakfast, lunch, snacks and drinks for employees daily
- Company happy hours on the first Friday of every month
- Employee referral program
- Casual dress code
