Agile Product Management Senior Advisor

The Agile Product Owner represents the “voice of the customer” at the team level, maintaining and prioritizing the Product Backlog, to ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all customers. They must have strong business skills and experience, with either some past experience working with technology teams, or the ability and interest to learn how to work with technology teams. The Agile Product Owner will be 100% allocated to this role. The incumbent provides counsel and advice to top management on significant matters, often requiring coordination between organizations. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as “the go-to person” for the most complex assignments.

POSITION SUMMARY

The Senior Technical Product Owner uses specialized depth and experience to oversee the writing and modifying of complex technical functional requirements for a complex product, derived from the business requirements and form the foundation of what the engineers will code/implement in order to achieve business asks.

ESSENTIAL FUNCTIONS

• Collaborate with agile teams to build and manage new features and capabilities while delivering desired business impact, while providing thought leadership to Program Governance activities such as prioritization and negotiating with stakeholders on backlog priorities.

• Responsible for owning the technical roadmap and non-functional requirements for product (e.g. page rendering times, how long it takes to log in, response on service calls).

• Work with disparate business groups to optimize business and financial case for how technology will deliver their projects.

• Create, evolve and communicate feature area specifications that form cohesive, iterative plans that align to the multi release vision.

• Write Definition of Ready user stories using JIRA and maintain groomed backlog for business stakeholder priorities, and incorporate architectural changes recommended by engineering into user stories.

• Proactively resolve upstream dependencies and resolve conflict effectively across teams. 

• Advocate for process improvements through an understanding of the engineering lifecycle and previous experience.

• Monitor and instrument products for business outcomes and tech product health.

• Integrate and deploy tooling (e.g. Git and Jenkins) for team (place hold capacity).

• Enable test automation (i.e. acceptance criteria should be clear, agreed upon and tests should be automated).

• Focus on reducing technical debt to deliver value in terms of efficiency and quality metrics.

Education

QUALIFICATIONS

• Bachelor’s degree in related field or equivalent work experience.

• 8-12 years relevant experience.

• Master’s degree and 6-10 years of relevant experience.

• Previous coding experience preferred but not necessary.

• Experience working in technology or in close engagement on component preferred.

• Complete understanding and wide application of technical principles, theories and concepts in the field.

• Knowledge of user experience and technical design essential.

• Proven skill at balancing technical knowledge with business possibility and acumen.

• High degree of comfort in fast-paced dynamic / ambiguous environment.

• Ability to work cross functionally with Compliance, IRM, Infrastructure, and Software Engineering.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.