What are the responsibilities and job description for the Financial Aid Coordinator position at The City University of New York?
POSITION DETAILS
The CUNY School of Medicine (CUNY SoM) located in the heart of Harlem, New York, is the only medical school in the City University of New York system and the only public medical school in Manhattan. Building upon 50 years of success as the Sophie Davis School of Biomedical Education, the institution transitioned to the CUNY School of Medicine (SoM) in 2016. The CUNY SoM offers an accelerated BS/MD degree (7-year program) and a Physician Assistant Master’s Degree (27 months program). True to its legacy of access, opportunity, and community transformation, the medical school’s mission remains to recruit highly talented students as diverse as New York City itself. CUNY SoM places a special emphasis on the recruitment of those who are underrepresented in the field of medicine and on training high quality, culturally competent health professionals and scientists equipped to address the healthcare needs of New York’s medically under-served communities. As a major priority, CUNY SoM also seeks to enhance the recruitment and retention of senior leadership, faculty, and staff to more closely reflect the diversity of our student body.
Responsibilities
Under the supervision of the Financial Aid Director, the Financial Aid Coordinator will assist with managing and administering financial aid programs to support students in achieving their educational goal. This role involves financial aid counseling, processing applications and ensuring compliance with federal, state, and institutional regulations. In addition to the CUNY Title Overview, the Financial Aid Coordinator duties include but are limited to the following responsibilities:
Bachelor's degree is required.
Preferred
Coordinates financial aid procedures and activities and provides financial aid information.
CUNY TITLE
Assistant to HEO
FLSA
Non-exempt
Compensation And Benefits
$60,394 - $68,245
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
(CURRENT CONTRACTUAL SALARY RANGE)
CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.
How To Apply
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
CLOSING DATE
NEW Closing Date - June 15, 2025
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
29311
Location
CUNY School of Medicine
The CUNY School of Medicine (CUNY SoM) located in the heart of Harlem, New York, is the only medical school in the City University of New York system and the only public medical school in Manhattan. Building upon 50 years of success as the Sophie Davis School of Biomedical Education, the institution transitioned to the CUNY School of Medicine (SoM) in 2016. The CUNY SoM offers an accelerated BS/MD degree (7-year program) and a Physician Assistant Master’s Degree (27 months program). True to its legacy of access, opportunity, and community transformation, the medical school’s mission remains to recruit highly talented students as diverse as New York City itself. CUNY SoM places a special emphasis on the recruitment of those who are underrepresented in the field of medicine and on training high quality, culturally competent health professionals and scientists equipped to address the healthcare needs of New York’s medically under-served communities. As a major priority, CUNY SoM also seeks to enhance the recruitment and retention of senior leadership, faculty, and staff to more closely reflect the diversity of our student body.
Responsibilities
Under the supervision of the Financial Aid Director, the Financial Aid Coordinator will assist with managing and administering financial aid programs to support students in achieving their educational goal. This role involves financial aid counseling, processing applications and ensuring compliance with federal, state, and institutional regulations. In addition to the CUNY Title Overview, the Financial Aid Coordinator duties include but are limited to the following responsibilities:
- Counsel and advise prospective and current students on (e.g. financial aid eligibility, application procedures, costs of attendance, and financial planning).
- Support the College's enrollment management efforts by conducting financial aid workshops and information sessions for prospective and current students.
- Review and process financial aid applications, including FAFSA and institutional forms.
- Verify application information and resolve discrepancies and prepare, review and award assigned student packages.
- Maintain accurate and confidential financial aid records, documentation, financial aid databases and systems to ensure student information is up to date on a regular basis.
- Monitor and troubleshoot issues related to automated financial aid software modules and databases (e.g CUNYFirst).
- Collaborate with other departments, such as Admissions, Registrar, and Bursar to ensure seamless service to students.
- Respond to inquiries from students and staff regarding financial aid matters and resolve issues and complaints in a timely and professional manner.
- Perform related duties as assigned by the Financial Aid Director, or designee.
Bachelor's degree is required.
Preferred
- Two years’ experience in student operations/assistance in a higher education or health related setting
- Strong organizational, analytical, and problem-solving abilities.
- High level of confidentiality and commitment to student services.
- Exceptional interpersonal and communication skills and the ability to work independently and collaboratively within a team.
- Proficient in the use of both academic and financial systems, databases, and programs, plus Microsoft Office 365 programs, and remote/virtual meeting/conferencing and collaboration tools (MS Teams, Zoom, WebEx, Skype, etc.)
- Use technology in an effective manner for training, communicating, analyzing, and reporting.
Coordinates financial aid procedures and activities and provides financial aid information.
- Schedules workshops, reviews applications, establishes pay cycles, disburses funds and resolves disbursement problems, and records awards, disbursements and returns
- Coordinates, verifies and resolves problems regarding the disbursement of scholarships and grants by verifying student eligibility, establishing pay cycles and reviewing pay-outs
- Reconciles accounting and disbursement schedules
- Provides data for financial aid and donor reports as needed
- Supports the College's enrollment management efforts by providing financial aid information to prospective students, their families and their high school counselors
- Serves as liaison between the college and direct loan providers
- Performs related duties as assigned.
CUNY TITLE
Assistant to HEO
FLSA
Non-exempt
Compensation And Benefits
$60,394 - $68,245
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
(CURRENT CONTRACTUAL SALARY RANGE)
CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.
How To Apply
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
CLOSING DATE
NEW Closing Date - June 15, 2025
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
29311
Location
CUNY School of Medicine
Salary : $60,394 - $68,245