What are the responsibilities and job description for the Housekeeper Team Lead - Akins Ford Arena/The Classic Center position at The Classic Center?
Join Our Team: Arena Housekeeping Team Lead
Full-Time | Salaried
Department: Arena
The Classic Center – Athens, GA
The Classic Center is seeking a dedicated and hands-on Housekeeping Team Lead to help maintain the high standards of cleanliness and care our guests, clients, and community expect. This role is ideal for someone who enjoys leading by example, takes pride in their work, and thrives in a fast-paced event-driven environment.
Reporting to the Housekeeping Manager and working closely with the Director of Operations, the Housekeeping Team Lead plays a key role in overseeing daily and event-related cleaning operations while working alongside the housekeeping team.
This position is primarily scheduled for evening and post-event shifts and is essential to delivering exceptional guest experiences.
What You’ll Do
This role is active and hands-on. Team members regularly stand, walk, use their hands and arms, and communicate verbally. Occasional climbing, balancing, kneeling, or crouching may be required. The ability to lift and move up to 50 pounds is necessary.
The candidate who is selected for this position will have to successfully pass a drug screening and a criminal background check.
The Classic Center's EOE Statement
In accordance with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA), and consistent with this policy, The Classic Center makes reasonable accommodations for qualified individuals with disabilities unless such accommodations would cause the employer an undue hardship. The ADA defines a disabled person as an individual who has a physical or mental impairment that substantially limits one or more major life activities.
The Classic Center provides equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by applicable federal, state, and local law, including, but not necessarily limited to, race, color, religion, national origin, sex, age (40 or older), disability, and genetic information. The Classic Center is committed to maintaining a work environment that is free of inappropriate or unlawful conduct. In keeping with this commitment, The Classic Center will not tolerate harassment, discrimination, or the unlawful treatment of employees or applicants. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Full-Time | Salaried
Department: Arena
The Classic Center – Athens, GA
The Classic Center is seeking a dedicated and hands-on Housekeeping Team Lead to help maintain the high standards of cleanliness and care our guests, clients, and community expect. This role is ideal for someone who enjoys leading by example, takes pride in their work, and thrives in a fast-paced event-driven environment.
Reporting to the Housekeeping Manager and working closely with the Director of Operations, the Housekeeping Team Lead plays a key role in overseeing daily and event-related cleaning operations while working alongside the housekeeping team.
This position is primarily scheduled for evening and post-event shifts and is essential to delivering exceptional guest experiences.
What You’ll Do
- Lead and support housekeeping staff during event days, post-event cleaning, and non-event operations
- Perform and oversee cleaning duties throughout the facility, including sweeping, mopping, dusting, vacuuming, trash removal, and restocking supplies
- Help assign tasks, supervise work, provide coaching, and support training for housekeeping staff
- Maintain high standards of cleanliness and ensure all areas meet established building expectations
- Train staff on procedures, safety practices, equipment use, and proper chemical handling in accordance with MSDS guidelines
- Serve as a primary point of contact for hourly housekeeping staff and third-party staffing partners
- Oversee back-of-house cleanliness and operational efficiency
- Monitor inventory of supplies, equipment, parts, and chemicals, and assist with annual equipment inventory
- Prepare the facility to meet the needs of events, clients, and guests
- Ensure the building is clean and presentable before, during, and after events to enhance customer satisfaction
- At least one year of experience in a similar role, preferably in arenas, convention centers, stadiums, or theaters
- Ability to work a flexible schedule, including evenings, weekends, holidays, and extended hours
- Strong leadership skills with a collaborative, team-first approach
- Knowledge of cleaning chemicals and safe handling practices (preferred)
- Ability to obtain CPR certification
- Valid state driver’s license or ability to obtain one
This role is active and hands-on. Team members regularly stand, walk, use their hands and arms, and communicate verbally. Occasional climbing, balancing, kneeling, or crouching may be required. The ability to lift and move up to 50 pounds is necessary.
The candidate who is selected for this position will have to successfully pass a drug screening and a criminal background check.
The Classic Center's EOE Statement
In accordance with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA), and consistent with this policy, The Classic Center makes reasonable accommodations for qualified individuals with disabilities unless such accommodations would cause the employer an undue hardship. The ADA defines a disabled person as an individual who has a physical or mental impairment that substantially limits one or more major life activities.
The Classic Center provides equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by applicable federal, state, and local law, including, but not necessarily limited to, race, color, religion, national origin, sex, age (40 or older), disability, and genetic information. The Classic Center is committed to maintaining a work environment that is free of inappropriate or unlawful conduct. In keeping with this commitment, The Classic Center will not tolerate harassment, discrimination, or the unlawful treatment of employees or applicants. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.