What are the responsibilities and job description for the Restaurant Server position at The Delegate Hotel?
Cypress & Oak, the restaurant at The Delegate Hotel is hiring for Servers
Summary:
As a member of the front-of-house team, you'll create memorable experiences for our guests. Serving food and/or beverage to include order taking and delivery of any food and/or beverage. Front-of-house staff is friendly, courteous, helpful, timely, and works in a professional manner resulting in a very high level of guest satisfaction.
Essential Duties and Responsibilities:
- Demonstrate genuine hospitality during every interaction with our guests; including greeting guests, taking food and beverage orders, answering questions, thanking guests, and inviting them to return upon their departure.
- Record the details of the order from the guests, repeating the order to the guests to check for accuracy. Input the order into the POS to inform the kitchen the order is being placed.
- Abide by all State and Federal Liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Attend pre-shift meeting to review/communicate information regarding service, VIPs, and Specials.
- Properly conduct tableside wine service per company standards.
- Present the check to guests promptly and ensure correct payment.
- Check station before, during, and after shift for proper set-up and cleanliness.
- Perform basic cleaning tasks as needed or instructed by management.
- Answer guest questions about food and beverage preparation details and communicate specific guest needs to the kitchen and bar.
- Maintain a positive guest experience with effective communication of all guest recovery situations while documenting such occurrences to the MOD.
- Prepare the following before and during service; tables, napkins, utensils, condiment refills, server stations, and all other preparation tasks instructed by Front of House Managers or General Manager.
- Assist and support team members, as necessary.
- Perform other related duties as directed by the Bar Manager, FOH Managers, General Manager, or Corporate Office.
Key Competencies:
- Communication Skills
- Interpersonal Skills
- Proficiency in a fast-paced environment.
Skills and Experience:
- High School Diploma
- 1 Year of restaurant experience.
- 1 Year of customer service experience.
- Knowledge of standard drink recipes.
About you
- You're a people person at heart and enjoy collaborating with other creatives to meet our collective goals and thrive in the market.
- You're energized by fast-paced environments and lofty goals.
- You're fun.
Free To Be, Inclusion & Diversity
As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Our Company: Weyland Ventures, Weyland Ventures Hospitality, Common Bond Hotel Collection.
Weyland Ventures is a multi-disciplinary real estate development firm known for creating unique mixed-use properties in urban areas across the nation. Considered experts in the use of historic tax credits, new market credits, and other layered financing methods, the company is able to tackle tough projects that typically wouldn't be considered viable to other firms. Our projects incorporate residential, commercial, retail, and entertainment venues that often create new and vibrant neighborhoods while preserving the community's unique heritage.
Are you ready to join our team?
If you feel that you would be right for our company, please fill out our 3-minute, mobile-friendly application. We look forward to meeting you.
