What are the responsibilities and job description for the Spa Housekeeping Attendant position at The Dewberry Charleston?
Are you a highly motivated individual with refined professionalism and strong attention to detail? We want YOU to experience Southern Reimagined at The Dewberry Hotel, located in the heart of downtown Charleston.
Who We Are:
We are a tightknit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.
About The Dewberry:
As a 2022 Condé Nast Traveler Gold List award recipient for best hotel in the world, The Dewberry is located in the heart of downtown Charleston, bordering historic Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. Offering 154 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern Reimagined,” which he developed over the course of an eight-year renovation and preservation of the building. The hotel features several event spaces, the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, and treatments at our urban oasis, The Spa. The Dewberry is committed to delivering a world-class experience to our discerning guests with a thoughtful approach and flawless execution. We are known among our teammates, our guests, and our community as leaders in our field of hospitality who are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.
BENEFITS OF JOINING THE DEWBERRY TEAM:
- Competitive Pay
- Advancement & Growth Opportunities
- Full-Time and Part-Time Positions
- Flexible Paid Time Off
- 401K with Company Match
- Education Reimbursement
- Free Downtown Parking
- Subsidized Medical, Dental, & Vision Coverage for Full-Time Teammates
PRIMARY FUNCTION: Spa Housekeeping Attendant
DEPARTMENT: Spa
REPORTS TO: Spa Manager
SUMMARY:
The Spa Housekeeping Attendant plays a crucial role in maintaining the high standards of cleanliness, hygiene, and overall ambiance of the spa facility. This position involves a combination of cleaning, organization, and attention to detail to ensure a pleasant and relaxing experience for spa guests.
ESSENTIAL FUNCTIONS:
- Complete all required tasks in a quiet and efficient manner.
- Interact professionally with guests, offering beverages and/or amenities.
- Collect used laundry and distribute clan laundry without distracting Spa guests or team members.
- Retrieve and deliver laundry carts between the Spa and drop-off area multiple times per week.
- Refill and maintain all towel & linen storage.
- Maintain stock and supplies throughout the facility, including but not limited to refreshments, glassware, and personal convenience items.
- Reset and clean guest lockers, showers, and restrooms in a timely manner after use.
- Assume responsibility for thorough facility cleanliness, including but not limited to Spa restrooms, showers, treatment rooms, relaxation room, lobby, and all trash receptacles.
- Assist service providers with treatment room changeovers when needed.
- Maintain uniforms, grooming, and a professional appearance appropriate for a luxury spa.
- Adhere to luxury language and a cooperative and helpful attitude with all Spa guests and teammates.
- Properly handle and store cleaning chemicals and supplies.
- Completion of other duties as assigned by the Spa Manager.
QUALIFICATIONS:
- Ability to follow direction, both written and verbal.
- Ability to communicate effectively and professionally with other team members as well as guests.
- Flexibility to work nights, holidays, and/or weekends.
- Excellent attention to detail and organizational skills.
- Ability to stand and walk for extended periods.
- Ability to push and pull rolling carts weighing up to 100 lbs.
- Ability to lift up to 50 lbs.
- Ability to bend, stoop, squat, and stretch to fulfill tasks.