What are the responsibilities and job description for the Customer Service Representative -FF05 position at The Fun Factory Inc.?
Are you ready to turn your passion for fun into a career? Look no further! We are, the ultimate destination for arcade enthusiasts, is on the lookout for a dynamic Customer Service Representative to join our team.
MINIMUM REQUIREMENTS:
- Strong communication skills and a friendly, approachable demeanor.
- Ability to multitask in a fast-paced environment.
- Basic math skills for handling transactions.
- Problem-solving attitude with the ability to think on your feet.
- Previous customer service experience is a plus.
RESPONSIBILITIES:
- Provide exceptional customer service.
- Assist customers in navigating our arcade, explaining game rules, and troubleshooting any technical issues.
- Process transactions efficiently and accurately
- Keep the arcade area clean, organized, and always ready for the next wave of gamers.
- Act as a brand ambassador, promoting our loyalty programs and special promotions.
- Handle customer inquiries, feedback, and concerns with a positive and solution-oriented mindset.
This job description does not represent, nor is it intended to be a complete and exhaustive detailed list of all job duties and requirements. Other duties and responsibilities may be assigned and/or changed at the discretion of management, with or without advanced notice.
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 8 – 39 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
- No experience needed
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- Are you able to lift 25 pounds?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- cashier: 1 year (Required)
- Retail: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Kapaa, HI 96746: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17