Human Resources Specialist

OPPORTUNITY:

At The ICEE Company, the World’s #1 frozen beverage brand, our constant focus is to provide the best possible service and product offerings to our customers. Each day, we are working to improve your ICEE experience through research and innovation to develop state-of-the-art equipment and bold, refreshing products and flavors. We are seeking an ambitious and energetic self-starter to join our dynamic Human Resources team as an HR Specialist. Under the supervision of the Human Resources Director, the Human Resources Specialist will maintain team member records, ensure the successful onboarding of new hires, and provide administrative support to all team members as needed. Additionally, the HR Specialist will assist team members with questions and provide problem resolutions. The Human Resources Specialist must be detail-oriented, organized, and work well under structured supervision. They will also assist with other HR tasks and projects described below as needed.

ESSENTIAL FUNCTIONS:

• Conducts New Hire Experience Orientation ensuring all new hire paperwork is received timely for benefits/payroll enrollment.
• Performs E-Verify and I-9 processes for new hires and rehires to ensure employment eligibility.
• Partners with the HR Director on projects and office programs such as, Team Member Appreciation, Milestone Celebrations, training initiatives, and well-being events.
• Guides leaders and team members regarding Company policies, values, HR programs, administration, and interpretation to ensure policies and procedures are handled consistently and in a timely manner.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Communicates and assists the Benefits Specialist with the annual Open Enrollment process, Stock Purchase Plan, and 401K enrollment.
• Handles routine employee relations concerns and escalates to the HR Director as needed.
• Provides advice and assistance to company leaders and team members on leave policies, conduct or performance questions, and Worker’s Compensation programs.
• Assists the HR Generalist with updating all Worker’s Compensation and Liability claims.
• Performs administrative support duties including but not limited to: letters, documents, spreadsheets, data input, forms, filing, copying, etc.
• Processes paperwork related to employee transfers, changes in job classification, salary increases, terminations, and other related employment matters through the HRIS system.
• Creates and implements training and development plans in coordination with the HR Director and Training Department.
• Plays an active role in HR communications to team members and leadership. Utilizes strong technical skills and superior communication skills in areas such as maintaining the HR SharePoint, volunteer events, and team member recognition.
• Assists with the preparation of Human Resources reports such as attendance, new hire, and turnover reports.
• Oversees, processes documents, and billing relative to HR facilitated programs.
• Handles customer Certificate of Insurance (COI) requests.
• Performs other job duties as assigned by the Director.

COMPETENCIES:

To perform this job successfully, the Human Resources Specialist must be self-motivated, detail-oriented, and able stay on task. They must have a proven ability to research and problem solve in a timely manner. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Direct experience dealing with disciplinary matters, investigations, progressive discipline, comfort with terminations, and advising leadership in these matters.
• Previous exposures to benefit programs and Worker’s Compensation.
• Must be a confident communicator, (including both written and verbal skills) and must be able to effectively present to all levels of the organization
• Demonstrated ability to produce documents and spreadsheets with Microsoft Office software. Strong interpersonal skills to effectively communicate with employees, management, and vendors.
• Excellent organizational and time management skills.
• Ability to maintain a customer-focused attitude, with high level of professionalism and discretion
• Ability to demonstrate sound judgment and problem-solving skills.
• Ability to act in a discrete manner in dealing with confidential records and sensitive information.
• Ability to multitask with changing priorities while meeting strict deadlines.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Human Resources, Business Administration, or related discipline preferred.
• Minimum of two (2) to three (3) years related experience.
• Familiarity with payroll and benefits software systems (UltiPro preferred)
• Proficiency with MS Office suite

LOCATION: The ICEE Company Support Center – La Vergne, TN.

BENEFITS:

The role includes base salary, eligibility to receive discretionary bonus after one-year of employment potential, Health/Dental/Vision Insurance, Life Insurance, Paid Time-off, 401(K), and Stock Purchase Plan.

EQUAL OPPORTUNITY EMPLOYER:

ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location