What are the responsibilities and job description for the Floor Manager position at The Ithaca Beer Company Inc.?
Description
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ITHACA BEER COMPANY IS CURRENTLY SEEKING TO FILL MULTIPLE FLOOR MANAGER POSITIONS
The Ithaca Beer Company is currently seeking to fill multiple Floor Manager positions, at both the Ithaca Beer Taproom and our newly announced Collegetown location. The Ithaca Beer Taproom is a farm-to-table restaurant featuring chef-inspired dishes sourced from regional purveyors and growers as well as from our on-site farm. We feature a seasonal, large outdoor seating patio and Beer Garden with separate kitchen and menu. The menus are designed to highlight Ithaca Beer's national award-winning crafted ales, brewed, and bottled on site. We are a high-volume restaurant with a focus on service in a casual environment.
Our ideal candidate has both the ability and desire to drive superior guest service, is accountable and adaptable, has a strong attention to detail and a passion for quality beer and food. If hosting a dinner party where everyone leaves feeling like they just ate at their family home is your idea of a good time, then you are who we are looking for.
Typical duties:
· Enhance guest experience both directly and indirectly.
· Handle general oversight and direction of team members including scheduling.
· Assist in the training of new staff and continued training of existing staff according to Ithaca Beer Co. standards.
· Identify and implement efficiencies that will have positive impacts on guests, staff, and/or the overall business.
· Enforce policies consistently and fairly, with sound judgment and discretion.
· Maintain balance between staff needed to uphold our service standards and the minimum staff needed to keep the tip pool at a level that promotes staff retention.
· Opening and closing responsibilities.
· Other duties as assigned by management.
Requirements
Experience:
· 2 years’ experience in a management position within a restaurant, tasting room or event center.
· Cash handling and daily reconciliation
· Familiarity with POS systems including programing and basic level troubleshooting. Arryved is a plus.
· Basic understanding of Microsoft Office programs including Excel, Word, and Outlook.
· Be able to lift 50lbs and able to stand for long periods of time.
