What are the responsibilities and job description for the Operations Manager position at The Maryland Center for Hospitality Training?
Job Description:
- Oversee all operational aspects of the business, ensuring efficiency and quality in service delivery.
- Develop and monitor budgets, track performance metrics, and report to senior management.
- Collaborate with various departments to align operations with organizational goals.
- Manage staff scheduling, training, and performance evaluations.
- Bachelor's degree in Business, Hospitality, or a related field.
- 5 years of experience in an operations management role.
- Strong problem-solving and decision-making skills.
- Proficiency in operational software and performance tracking tools.
- Ability to manage large teams and coordinate multiple projects.