Housekeeping Supervisor

Job Overview

The Mission Inn Hotel & Spa is seeking experienced Housekeeping Supervisors to work with our team of dedicated individuals who provide the daily care and upkeep of our Historic Mission Inn guest rooms and public areas. At the Mission Inn Hotel & Spa we seek to work with people who are responsible, reliable and will contribute to a healthy and productive work environment.

Our Housekeeping Supervisors will provide exceptional customer service by ensuring our guests have clean and beautifully appointed rooms & public areas. The successful Housekeeping Supervisor will always strive to set up their teams/peers for success through proactive, hands-on, lead-by-example approach. To be successful in this role, you should have a good understanding of sanitation regulations and proven experience in a lead or supervisory role. This role is for individuals who will thrive in a fast-paced environment while effectively managing priorities, delegating equitably, and delivering on-time results. Hotel Experience required.

Duties and Responsibilities:

• Inspect all areas on their assigned floor for cleanliness and comfort as well as ensuring cleanliness is up to standards that all areas are operational (door, telephone, ice machines, etc. all in working condition)
• Report all maintenance malfunctions and ensure it is logged in Guestware.
• Delegate any request or new projects for Room Attendants, Housemen, Project and Lobby Attendant.
• Ensure that their floor’s guestroom statuses are updated throughout the day by. All rooms should be updated prior to 4:00pm
• Update all Queued rooms in a timely manner.
• Ensure professional and respectful communication with the Housekeeping Dispatching team and the other associates of the department.
• Ensure familiarity with the layout of the entire hotel and the amenities available for guests.
• Inspect Housekeeping equipment to ensure it is in good working condition and is clean for a nice appearance.
• Keep close communication with Housekeeping Manager and Housekeeping Coordinators to notify them of supplies needed or supplies in need of replenishment.
• Perform other duties as assigned.

Qualifications and Requirements:

• Minimum of five years of hotel housekeeping experience and two years of supervisory experience in which training and direction was provided is required.
• Minimum of a high school diploma or GED.
• Knowledge of housekeeping cleaning, checklists, scheduling protocols and best practices.
• Experience with inventory tracking and control.
• Ability and willingness to work scheduled shifts, which may include flexible week-day shifts, weekends, holidays and especially during our Festival of Lights season (November – January).
• Ability to use industrial cleaning equipment and products
• Fluent in English. Bi-lingual in Spanish is preferred, but not required.
• Basic math skills required.
• Must be able to meet physical expectations of role including standing, walking, lifting, carrying, bending, speaking, hearing, seeing, and navigating crowded venues and uneven surfaces.
• Must be willing and able to adhere to all health & Safety protocols

Company Details:

Mission Inn Hotel & Spa is an Equal Opportunity Employer.We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Mission Inn Hotel & Spa prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.missioninn.com/privacy-policy

The Mission Inn Hotel & Spa is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at humanresources@missioninn.comto advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Compensation & Benefits Details: An employee’s pay may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution, and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting and may be modified in the future. Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law, regulations, or relevant ordinances.

We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, and a 401(k) Plan.

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Night shift

Experience:

• Hotel Housekeeping: 5 years (Preferred)
• Supervising: 2 years (Preferred)

Work Location: In person

Salary : $21