What are the responsibilities and job description for the Front Desk Studio Assistant position at The Mix Studios?
Front Desk Agent
Looking for someone who is also interested in participating in one or two Mix Fitness Classes every week as a client. A class membership is included with the position at no charge as a benefit In addition to the hourly pay. (Offering 60 classes a week, we offer something for everyone.)
Some Examples of Front Desk shifts currently needed:
- Wednesday Evenings 5pm - 7:45 pm
- Thursday Evenings 4:30pm- 7:15 pm
- Sunday Mornings 7:30am - 12:30 pm
- Mondays Evenings 5pm-7:15 pm
Front Desk shifts might take place at eaiter of our two locations both located in Ypsilanti.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide accurate information to guests or direct them to the appropriate department
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain guest accounts
- Assist with reservations and inquiries, providing excellent customer service
- Maintain a clean and organized front desk area
- Coordinate with other departments to ensure guest needs are met
- Handle guest complaints or concerns promptly and professionally
Qualifications:
- Previous experience as a front desk agent or in a similar role preferred
- Excellent organizational and multitasking skills
- Strong communication skills, both verbal and written
- Proficient in using phone systems and office equipment
- Knowledge of project coordination and event planning is a plus
- Familiarity with Google Suite or similar software is desirable
- Ability to handle confidential information with discretion
- Flexibility to work various shifts, including evenings, weekends, and holidays
This is an exciting opportunity to join our team in a fast-paced environment. If you are customer-oriented, detail-oriented, and thrive in a team setting, we would love to hear from you.
To apply, please submit your resume highlighting relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 10 per week
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- Evening shift
- Morning shift
Ability to Relocate:
- Ypsilanti, MI: Relocate before starting work (Required)
Work Location: In person
Salary : $13