Registrar/Records Admin (10 openings)

• 2 years experience in a similar role


• Higher Education 


• Experience with Student Information System

• Degree


• Ellucian Banner and Workday Student

Job responsibilities:

· Ensures confidentiality and integrity of all student records.

· Processes enrollment status certification requests.

· Processes academic transcript requests.

· Processes course scheduling requests and updates.

· Retrieves specific student related information as requested.

· Maintains log of requests and action taken.

· Responds to inquiries via telephone, email or in-person.

· Participates in university-wide registration processes.

· Coordinates the file maintenance of academic records source documents.

· Enters, updates and retrieves information stored in files and databases.

· Serves as support and/or back-up support to the various units in the office.

· Provides window/reception desk service to students and other clients.

· Performs other duties as assigned.

· Position will be required to report on-campus five days a week.

· Working hours are from 8:30am – 5:00pm.

Core competencies:

· Basic understanding of computer concepts and computer applications.

· Competence in both oral and written English.

· Excellent customer service.

· Ability to prioritize workload.

· Ability to work in a fast-paced environment.

· Experience with a Student Information System (Ellucian Banner and/or Workday Student preferred)

Minimum Requirements:

· Two to three years relevant work experience in a customer service focused environment





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