Massage Therapist

The Portland Regency Hotel & Spa is looking for a part-time License Massage Therapist (LMT) to join our team! We are a beautiful Historic Hotel of America located in the heart of Portland's Old Port District.

Schedule: 2 or 3 days a week, weekends and holidays a must (please note, we are closed on Thanksgiving and Christmas). 

This is a commission-based position at the following rate on the price paid for the service (which may vary from menu price):

• Massage 40%
• HydraFacial 25%
• Facials 40%
• Body Treatments 40%
• Product Sold by Therapist 10%

Summary: To conduct yourself in a professional manner while working with guests of the hotel and spa. To provide the guest/client with the treatment they requested to the best of your abilities.

Essential Duties and Responsibilities: Include the following: (Other duties may be assigned, as needed) 

• Must have knowledge of all aspects of the spa facilities and fitness center.
• Must have knowledge of all prices, information packets, specials, etc.
• Must be able to perform all required services including:
  • Massage Treatments (Swedish, Deep Tissue, Hot Stone, Pregnancy, Foot Massage, Aroma, chair massage)
  • Body Wraps
  • Body exfoliations (both on a dry table and in our Vichy room)
  • Hand and Foot Treatments
  • Hair and Scalp Treatment
• Service enhancements including a variety of oil and aroma options
• Monthly or seasonal specials that include varieties of above services and/or new promotional products.
• Must use proper draping techniques.
• Must be able to adhere to spa protocol including choreographed massage and body protocols.
• Must be capable of learning protocols quickly and of modifying treatments according to written protocols.
• To perform scheduled service in scheduled room. To work on a variety of different tables and in a variety of room sizes.
• Review activity sheet and intake forms, consult with the Spa Coordinator or Lead Therapist if there are any questions or concerns.
• Check Book4Time after 6pm on the night before your shift to see what appointments you are scheduled.
• Review the notes section of your activity sheet for any special requests, room assignments, birthdays, surprises, etc. 
• Familiarize yourself with the client’s agenda while in the spa.
• Introduce yourself to the client in a calm, respectful and professional manner.
• Escort the client from the ground floor lobby area to the locker room and give them instructions on changing, robes, etc.
• Verbally complete intake form in private to discuss any concerns or contraindications with the treatment requested. Look up listed conditions / medications as necessary. Suggest other treatments if medical information deems treatment are contraindicated. 
• Be professional while working with the client. Do not talk unless the client continues to do so.
• Start on time and finish within the allotted time for the treatment. If your client is late, you must consult the desk to determine if the treatment time will be shortened or if a full length service will still be provided.
• Up sell clients in the privacy of the treatment rooms and recommend other treatments that we offer. To inform desk of all treatment upgrades to ensure proper charges are made.
• Sell retail products at the conclusion of the treatment, leaving a recommendation form at the desk when necessary.
• Escort the client back to the locker rooms and point out the spa amenities.
• Handle products in a sanitary manner, clean and disinfect all instruments after use.
• Clean rooms when finished; includes bottles, implements, floors, replace dirty linens, return equipment to the proper location and set for the next therapist/client.
• Handle dirty linens in a sanitary manner. Restock clean linens as needed.
• Check locker rooms between appointments and pick up dirty glasses, towels, robes, slippers, etc. Check the water in the locker rooms and refill as needed.
• Sell to the client a future appointment before you leave them.
• Must be available to attend occasional meeting's and training's outside of normally scheduled shifts and Spa Special events. Must be willing to perform chair massage, promotional work and runner duties at an hourly rate when required on shift.
• Must train on new service protocols in a timely fashion and be prepared to perform services by specified date. New services may be added during employment and will be a requirement of continued employment at The Spa.