Program Manager

Job Title: Program Manager – Strategic Implementation

Position Overview

The Program Manager will be responsible for leading the execution of high-impact, strategic programs that span multiple projects within Veradigm and client environments. This individual will serve as the central point of coordination between Veradigm’s Project Management and Implementation teams and the client’s executive leadership, ensuring alignment, accountability, and delivery across all project components.

A key aspect of this role is acting as a liaison and mediator between client-side leadership and Veradigm’s internal teams to guarantee that all deliverables are executed in lockstep with the broader implementation plan. The Program Manager will help ensure client responsibilities are met on time and in sync with Veradigm’s execution standards.

This role will oversee projects involving Veradigm’s suite of products, including but not limited to: Veradigm EHR, Practice Management, FollowMyHealth, Payerpath, and other affiliated third-party solutions. The Program Manager will interact closely with client stakeholders, physicians, practice leaders, end users, and subject matter experts to drive successful program outcomes.

Key Responsibilities

• Serve as the primary point of contact for the client and internal leadership teams.
• Act as the bridge between Veradigm’s project/implementation teams and the client’s executive leadership, ensuring accountability on both sides.
• Manage cross-functional coordination to ensure all project tracks move forward in alignment.
• Escalate and resolve in-flight issues impacting project progress.
• Lead and co-chair key governance meetings including:
• Weekly Executive Sponsorship Meetings
• Weekly Cadence with Client Program Manager
• Internal Veradigm Project Management Standups
• Internal Weekly Leadership Briefings
• Drive overall timeline management, including cross-project coordination and change control.
• Draft and evaluate project plans to improve execution efficiency.
• Oversee tracking and reporting of KPIs, weekly metrics, and executive summaries.
• Attend and contribute to project delivery meetings.
• Identify and pursue one-off improvement opportunities throughout the project lifecycle.
• Perform other duties as assigned.
  
  

Qualifications

• Proven experience in program management or large-scale project leadership, preferably in a healthcare technology environment.
• Strong stakeholder management and communication skills, including experience interacting with executive-level clients.
• Deep understanding of project planning, risk mitigation, change control, and governance practices.
• Ability to synthesize complex programs into clear milestones and drive execution across multiple workstreams.
• Experience working with healthcare IT platforms such as Veradigm (formerly Allscripts) is highly preferred.
  
  

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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