What are the responsibilities and job description for the Shipping Coordinator position at The Shipping Butler?
Shipping Coordinator / Shipping Lead (Full-Time)
Shipping Butler is a growing third-party logistics (3PL) company providing eCommerce and wholesale fulfillment, inventory management, and shipping services for established and high-growth consumer brands, including women’s apparel and handbag companies.
We are seeking a Shipping Coordinator / Shipping Lead with strong operational experience, attention to detail, and the ability to manage order flow, priorities, and people in a fast-paced warehouse environment servicing women's
What This Role Owns
- Daily coordination of outbound order flow and shipping priorities
- Managing order queues and ensuring deadlines are consistently met
- Troubleshooting shipping issues and resolving exceptions efficiently
- Supporting returns processing and value-added services
- Communicating clearly with internal teams to keep operations running smoothly
- Stepping in operationally when coverage gaps arise
- Leading by example — delegating when appropriate and working hands-on when needed
What We’re Looking For
The ideal candidate:
- Has 3–4 years of warehouse or fulfillment coordination experience
- Is organized, reliable, and comfortable being accountable for outcomes
- Communicates clearly and professionally
- Can manage multiple priorities and meet deadlines under pressure
- Works well in team environments and contributes positively to group performance
- Can delegate while still getting their hands dirty when required
- Operates effectively without constant supervision
College experience preferred, particularly candidates who have worked on team-based projects, managed deadlines, and completed work in deadline-driven or high-pressure environments.
Systems & Technical Experience
- Working knowledge of a Warehouse Management System (WMS) and/or Order Management System (OMS)
- Experience with shipping platforms such as ShipStation, ShipHero, Shippo, Cin7, 3PL Central, Brightpearl, or similar
- Comfortable using team chat tools like Slack
- Comfortable using basic spreadsheets like Google Sheets and Excel
Schedule & Requirements
- Monday–Friday, 8:00am–4:30pm (Start time can be earlier if preferred)
- Overtime almost daily and occasional Saturdays required each month
- Ability to stand for most of the shift and perform hands-on tasks as needed
- Authorized to work in the U.S.
Why Shipping Butler
- Established, growing 3PL with long-term client relationships
- Strong existing team and leadership support
- Opportunity to take ownership in a meaningful operational role
- Environment that values accountability, reliability, and execution
- Matching 401k, PTO, Health Benefits, Pension / Profit Sharing Plan
Let’s ship.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- Shipping & receiving: 2 years (Preferred)
- Shipping Coordinator: 1 year (Required)
- Shipping software: 1 year (Required)
- Warehouse: 3 years (Required)
Work Location: In person
Salary : $22 - $25