Retail Specialist

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Retail Specialist

Job Purpose

Reporting to the Sales Manager, the Retail Sales Associate is responsible for accepting payments & making change for customers, assisting in the restocking of shelves and general cleaning of the sales floor. The Retail Sales Associate will also be responsible for obtaining customer lead information, for customer service opportunities.

Scope of the Position

This position will work with customers, vendors and teammates with positions located in California and Nevada.

Key Responsibilities:

Under the direction of the Sales Manager, provide a full range of retail sales associate services including but not limited to:

• Assist customers with merchandise as required.
• Calculate and total price and tax on merchandise and accept payment by operating POS machine.
• Wrap or bag merchandise for customers.
• Stock shelves, counters or tables with merchandise.
• Printing barcodes and attaching to merchandise on showroom floor
• Set up advertising displays or arrange merchandise on counters or tables to promote sales.
• Obtain customer information and accurately enter information
• Answer customer questions concerning location, price and use of merchandise.
• Remove and record amount of cash in register at end of shift.
• Calculate sales discount to determine price.
• Keep record of sales, prepare inventory of stock and order merchandise from inventory coordinator.
• Keep the showroom clean and orderly.
• Other duties as required.

Qualifications and Competencies

The position will require the following qualifications, values and competencies.

Qualifications

High school diploma and one (1) year retail sales and/or customer service experience or an equivalent combination of education and experience.

Knowledge, Skills and Abilities

1.Excellent customer service skills.

2. Excellent communication skills with the ability to build and maintain strong working relationships with customers, vendors, and teammates.

3. Ability to identify and connect to customers, educate on merchandise and service programs.

4. Ability to use point of sale and cash devices.

5. Ability to learn about merchandise.

6. Ability to work in a fast-paced environment while handling multiple tasks, both independently and in a team setting.

7. Excellent organizational and accuracy skills.

8. Ability to use Microsoft Office, Infusionsoft and other software.

Competencies
1. Teamwork

2. Self Motivation

3. Communication

4. Initiative

Values

1.Customer Satisfaction

2. Effectiveness and Competence

3.Structure

*Work Environment

*This job operates in a retail business environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move items that weigh more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

*Position Type and Expected Hours of Work
*This is a full-time position. Days and hours of work vary by schedule. Evening and weekend work may be required as schedule demands.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Sign-On with The Spa and Sauna Company for a $1,000.00 Bonus!!

Are you ready to work with a fast growing premier home leisure and wellness company? Are you a team player that takes pride in attention to detail and customer service!? If so, this is the job for you!!

Retail Specialist

Job Purpose

Reporting to the Sales Manager, the Retail Sales Associate is responsible for accepting payments & making change for customers, assisting in the restocking of shelves and general cleaning of the sales floor. The Retail Sales Associate will also be responsible for obtaining customer lead information, for customer service opportunities.

Scope of the Position

This position will work with customers, vendors and teammates with positions located in California and Nevada.

Key Responsibilities:

Under the direction of the Sales Manager, provide a full range of retail sales associate services including but not limited to:

• Assist customers with merchandise as required.
• Calculate and total price and tax on merchandise and accept payment by operating POS machine.
• Wrap or bag merchandise for customers.
• Stock shelves, counters or tables with merchandise.
• Printing barcodes and attaching to merchandise on showroom floor
• Set up advertising displays or arrange merchandise on counters or tables to promote sales.
• Obtain customer information and accurately enter information
• Answer customer questions concerning location, price and use of merchandise.
• Remove and record amount of cash in register at end of shift.
• Calculate sales discount to determine price.
• Keep record of sales, prepare inventory of stock and order merchandise from inventory coordinator.
• Keep the showroom clean and orderly.
• Other duties as required.

Qualifications and Competencies

The position will require the following qualifications, values and competencies.

Qualifications

High school diploma and one (1) year retail sales and/or customer service experience or an equivalent combination of education and experience.

Knowledge, Skills and Abilities

1.Excellent customer service skills.

2. Excellent communication skills with the ability to build and maintain strong working relationships with customers, vendors, and teammates.

3. Ability to identify and connect to customers, educate on merchandise and service programs.

4. Ability to use point of sale and cash devices.

5. Ability to learn about merchandise.

6. Ability to work in a fast-paced environment while handling multiple tasks, both independently and in a team setting.

7. Excellent organizational and accuracy skills.

8. Ability to use Microsoft Office, Infusionsoft and other software.

Competencies
1. Teamwork

2. Self Motivation

3. Communication

4. Initiative

Values

1.Customer Satisfaction

2. Effectiveness and Competence

3.Structure

*Work Environment

*This job operates in a retail business environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move items that weigh more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

*Position Type and Expected Hours of Work
*This is a full-time position. Days and hours of work vary by schedule. Evening and weekend work may be required as schedule demands.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Job Type: Full-time

Pay: $37,500.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Signing bonus

Ability to commute/relocate:

• Santa Cruz, CA 95060: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location