Payment Operations Specialist

Full-Time Payments Operations Specialist

We’re looking for a detail-oriented professional to join our Treasury Management team as a Payments Operations Specialist. You’ll work across multiple banking platforms to manage core payment functions, troubleshoot issues and support both internal teams and external customers. If you are detail-driven and passionate about keeping financial systems running smoothly, this role offers a dynamic and rewarding opportunity.

What You'll Do:

• Internal Customer Support: Collaborate effectively with internal departments by responding promptly and professionally to inquiries related to payment operations. Provide reliable support to internal teams by completing assigned tasks with accuracy, efficiency and ensuring seamless execution of interdepartmental workflows.
• Payment Operations: Maintain expert knowledge of the bank’s payment services, including ACH and Wire Transfers, to provide immediate reliable support to customers using these services. Perform all ACH and Wire functions including - returns, reversals, disputes and risk review in accordance with compliance requirements. Ensure all incoming wire transfers are fraud free and posted accurately. Stay current on industry trends and new developments related to ACH services through trade journals and attendance at related webinars/seminars.
• Compliance: Responsible for ensuring compliance with regulatory requirements and internal policies, maintaining risk assessments and supporting audit and exam processes. Review and update procedures to meet compliance standards and stay current on service and payment regulations to implement necessary changes.

Why You'll Love It:

You will be part of a professional and collaborative team that values integrity, accuracy, and continuous learning, while supporting your ongoing growth and development within the organization.

• You’ll play a key role in ensuring smooth, secure and compliant financial transactions that are critical to the bank’s operations and customer’s trust.
• Enjoy a stable schedule and a healthy balance between your professional and personal life.
• At SNBT, our employees are owners of the bank through our ESOP (Employee Stock Ownership Plan). The work you put in each day directly benefits the success of YOUR company.

Qualifications:

Associate degree or at least 3 years related experience preferred but not required. Excellent service and communication skills in person and on the phone. Strong working knowledge and proficiency with Microsoft office. High level of accuracy in processing and documentation.

For over 150 years, SNBT has been a trusted financial partner and a proud part of the communities we serve. While we offer exceptional products and services, it’s the meaningful relationships we build that truly set us apart. We’re committed to a culture of integrity and continuous growth, where employees are empowered to thrive. As an employee-owner you’ll share in our success and help shape what comes next. Come grow with us and make a difference in your career and in the community!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $19 - $21