What are the responsibilities and job description for the Salesforce Administrator position at The Surplus Line Association of California?
Job Title: Salesforce Administrator
Organization: The Surplus Line Association of California (SLA)
Location: San Ramon, CA
Position Type: Full-time, Hybrid - Flexible
Salary: $100k - $150k
About: The Surplus Line Association of California (SLA) operates as a private, 501(c)(6) not-for-profit organization governed by a plan of operation approved by both the California Department of Insurance (CDI) and the SLA Board of Directors. Appointed by the Commissioner in 1994, the Association serves as the statutory surplus line advisory organization to the CDI and facilitates the state’s capacity to monitor and direct surplus line brokers’ placements of insurance with eligible surplus line insurers.
Working with its members and the CDI, the Association assists its members’ compliance with California laws and regulations; helps maintain a healthy, fair, and competitive surplus line marketplace in California; and strives to protect the interests of California insurance consumers.
Position Overview: We are seeking a skilled Salesforce Administrator to join our team and manage our Salesforce platform efficiently. The ideal candidate will have a strong understanding of Salesforce architecture, configuration, customization, and administration. They will be responsible for maintaining data integrity, implementing automation processes, and providing ongoing support to users. The Salesforce Administrator will collaborate with various departments to identify business requirements and implement solutions to meet those needs.
Responsibilities
The SLA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About The Surplus Line Association Of California
The Surplus Line Association of California (SLA) operates as a private, 501(c)(6) not-for-profit organization governed by a plan of operation approved by both the California Department of Insurance (CDI) and the SLA Board of Directors. Appointed by the Commissioner in 1994, the Association serves as the statutory surplus line advisory organization to the CDI and facilitates the state’s capacity to monitor and direct surplus line brokers’ placements of insurance with eligible surplus line insurers. Working with its members and the CDI, the Association assists its members’ compliance with California laws and regulations; helps maintain a healthy, fair, and competitive surplus line marketplace in California; and strives to protect the interests of California insurance consumers.
Organization: The Surplus Line Association of California (SLA)
Location: San Ramon, CA
Position Type: Full-time, Hybrid - Flexible
Salary: $100k - $150k
About: The Surplus Line Association of California (SLA) operates as a private, 501(c)(6) not-for-profit organization governed by a plan of operation approved by both the California Department of Insurance (CDI) and the SLA Board of Directors. Appointed by the Commissioner in 1994, the Association serves as the statutory surplus line advisory organization to the CDI and facilitates the state’s capacity to monitor and direct surplus line brokers’ placements of insurance with eligible surplus line insurers.
Working with its members and the CDI, the Association assists its members’ compliance with California laws and regulations; helps maintain a healthy, fair, and competitive surplus line marketplace in California; and strives to protect the interests of California insurance consumers.
Position Overview: We are seeking a skilled Salesforce Administrator to join our team and manage our Salesforce platform efficiently. The ideal candidate will have a strong understanding of Salesforce architecture, configuration, customization, and administration. They will be responsible for maintaining data integrity, implementing automation processes, and providing ongoing support to users. The Salesforce Administrator will collaborate with various departments to identify business requirements and implement solutions to meet those needs.
Responsibilities
- Configure and customize Salesforce to meet business requirements.
- Maintain data integrity and accuracy within the Salesforce platform.
- Develop and implement automation processes using workflows, process builder, and other Salesforce automation tools.
- Create and maintain custom reports and dashboards to provide insights to stakeholders.
- Manage user roles, profiles, permissions, and security settings.
- Provide ongoing support and training to Salesforce users.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Stay updated on Salesforce releases and new features and assess their impact on current processes.
- Handle basic administrative tasks such as user management, data backups, and system maintenance.
- Troubleshoot issues and provide timely resolution to ensure smooth operation of Salesforce.
- Salesforce Administrator certification (Salesforce Certified Administrator).
- Proven experience as a Salesforce Administrator, with a strong understanding of Salesforce platform functionality.
- Proficiency in Salesforce configuration, customization, and administration.
- Experience with Salesforce automation tools such as flows.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Familiarity with Agile methodologies is a plus.
- Experience with other Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud Account Engagement, etc.) is preferred.
- Must be a California resident.
- Bachelor's Degree.
- Medical, Dental, and Vision insurance
- Educational and Professional Development
- 401(k) matching and Roth IRA
- Paid Time Off
The SLA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About The Surplus Line Association Of California
The Surplus Line Association of California (SLA) operates as a private, 501(c)(6) not-for-profit organization governed by a plan of operation approved by both the California Department of Insurance (CDI) and the SLA Board of Directors. Appointed by the Commissioner in 1994, the Association serves as the statutory surplus line advisory organization to the CDI and facilitates the state’s capacity to monitor and direct surplus line brokers’ placements of insurance with eligible surplus line insurers. Working with its members and the CDI, the Association assists its members’ compliance with California laws and regulations; helps maintain a healthy, fair, and competitive surplus line marketplace in California; and strives to protect the interests of California insurance consumers.
Salary : $100,000 - $150,000
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