What are the responsibilities and job description for the Associate Quality Assurance Manager position at The Upper Deck Company?
Job Description
SUMMARY
The Associate Quality Assurance Manager in North Carolina supports The Upper Deck Company’s business units by managing Shipping and Quality Assurance departments if trading card projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES - The following statements are intended to describe the general nature of the level of work being performed by an individual assigned to this job. Other duties may be assigned.
· Responsible for both shipping and QA departments.
· Responsible for making sure that the Quality Assurance team is checking incoming signed cards and auto labels.
· Works with Talent Relations to resolve any receiving discrepancies.
· Responsible for developing, implementing, and managing processes to ensure that products meet required specifications for quality, function, and reliability.
· Develop quality processes and procedures.
INTERACTION
This position will interact closely with the Operations Manager, Talent Relations, Sports and/or Entertainment Coordinators, Project Managers, and Project Coordinators.
SUPERVISORY RESPONSIBILITIES
The Associate Quality Assurance Manager will oversee the team of Quality Assurance Clerks, Shipping Clerks, and Boxing Clerks.
EDUCATION/YEARS EXPERIENCE
Bachelor’s degree with an emphasis in Business Management, Operations or related field or equivalent experience.
4 years of experience in the field of project management or related field.
REQUIREMENTS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
· Strong interpersonal, analytical, problem-solving, and troubleshooting skills.
· Competent oral and written communication skills.
· Strong organizational skills with the ability to handle multiple, high priority projects with attention to detail.
· Hands on, energetic and motivated self-starter ability to work additional hours as required.
· Proficiency in MS Office.
· Ability to perform duties under minimal supervision while exercising reasonable discretion and independent judgement.
We thrive on fast pace, risk and things that are cutting edge. Most of all, we have pride and DEDICATION to creating products that turn memorable moments into collectibles that people want to COVET.
Company Description