What are the responsibilities and job description for the Copier Technician position at THE WILLIAM EVERETT GROUP INC?
We are currently seeking a Copier Technician who will also act as a Customer Support Representative for clients that are experiencing operating & maintenance issues with their office hardware equipment. We are eager to hire an individual who is ready for a challenging, rewarding, and long-term engagement! In this position, the individual hired will be responsible for the repair and maintenance of office equipment by performing diagnostic tests to determine equipment issue and/or end user error. Training with certification from a multinational conglomerate will be provided to the individual hired.
Responsibilities:
- Perform copier machine cleaning and maintenance.
- Run diagnostic tests to determine equipment issue and/or end user error.
- Verify equipment functioning properly by completing test initiatives and final adjustments.
- Assess and troubleshoot customer software and hard copy orders for production problems or issues.
- Service and maintain customer's digital office equipment (copiers) in assigned territory.
- Maintain assigned field stock and parts inventory.
- Complete document service actions-service forms, reports, logs, and records
- Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
- Maintain and service company office equipment and color systems on customer premises.
- Additional duties as assigned