What are the responsibilities and job description for the Health Care Assistant position at Third Street Community Clinic Inc?
Description
We are seeking a dedicated and customer-focused Health Care Assistant to join our team in our dental, medical and behavioral health department, located in Mansfield, OH. The ideal candidate will play a crucial role in ensuring a positive patient experience from the moment they enter our facility. As a Health Care Assistant, you will be responsible for efficiently and accurately registering patients, verifying insurance information, and assisting with any administrative tasks related to patient intake.
Full-Time: Monday-Friday
Wages: Starting at $15.50 per hour
Attending to your needs today:
- Your ideas, input, and contributions are valued and recognized
- Excellent clinical, administrative, and management support
- Forward-thinking, collaborative, transparent, and inclusive company culture
- Employee Assistance Program
- Competitive Medical, Dental, and Vision plans
- Competitive compensation
- Paid Time Off
- Gym membership discount
- Tuition assistance
- Protecting your future:
- 403(b) retirement plan with match
- Employer-paid life insurance
- Employer-paid long-term disability
About Us:
Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices.
Mission:
To deliver comprehensive health and wellness care, accessible to all in the communities we serve.
MAJOR AREAS OF RESPONSIBILITY:
- Maintains standards of service excellence by following AIDET. Provides and promotes a professional, positive climate within the workplace.
- Receives calls and schedules appointments.
- Verifies insurance ahead of time for scheduled appointments.
- Answers/screens telephone calls and forwards to appropriate personnel.
- Records phone messages and distributes appropriately.
- Accurate data entry of patient information.
- Sets up payment plans and/or contracts with patients for high balances
- Accepts patient payments and records accurately. Maintains acceptable level of collection rates.
- Processes medical records according to procedure.
- Understands patient rights and HIPAA privacy rule.
- Type correspondence, memos, notices, reports accurately.
- Operates standard office machines and equipment
- Produces necessary agency and patient printed materials/notices for distribution.
- Cross-trains in other areas of office procedures and actively participates in committees and meetings as assigned.
- Complete all required training and competencies within a timely manner.
- Other duties as assigned.
Requirements
Qualifications:
- High School Diploma or equivalent (Preferred)
- Experience with EMR/EHR (Preferred)
- Experience with customer service (Preferred)
- Experience with office duties (Preferred)
- Experience with insurance verification (Preferred)
Salary : $16
