What are the responsibilities and job description for the Resident Services Coordinator position at THRIVE?
THRIVE
Who we are:
TEACH HUMANITY RESILIENCY INSPIRE VISION EXCELLENCE
At THRIVE, we are committed to Teaching, Inspiring, and Empowering individuals and families who have experienced significant periods of homelessness. Through onsite case management, and education, and by connecting residents to essential community resources, we foster Resiliency, promote Vision, and strive for Excellence. We aim to create a thriving, empowered community where everyone has access to stable housing and the support needed to rebuild their lives.
Our on-site team will connect residents to community resources to address struggles that impact their quality of life. These resources will address issues such as:
- Food insecurities
- Substance abuse and dependency
- Harm reduction
- Mental health
- Connection to medical and dental providers
- Income stabilization
- Mediation in communal living situations
- Building community supports
- Behavioral and safety planning
In addition to connecting the residents to existing community resources, our staff will also be bringing resources on-site for easier access to residents with transportation barriers, as well as hosting their support groups and classes.
Your role:
- Coordination of services for program participants to ensure that participants are receiving essential services to increase housing stability.
- Processing requests for housing-related financial assistance, including assessments, program enrollment documentation, and check requests.
- Creates a housing stability plan, with participants, that includes housing, income, and other goals to help move participants to self-sufficiency.
- Provide case management services targeting maintaining housing.
- Meet with participants regularly to assess progress toward housing stability goals
- Attend program meetings with internal and external partners to coordinate services and ensure quality services.
- Responsible for complete documentation as required by all program components. Case files need to be complete, accurate, and organized according to Abode standards. Files/cases should be closed in accordance to program standards.
Qualifications:
- 2-3 years of experience in case management and strong knowledge of community resources.
- Must be bi-lingual (Spanish)
- High School Diploma/GED required. AA preferred
- Reliable transportation along with a valid and current CA Driver's License and a clean driving record
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: No less than 20 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Santa Rosa, CA 95407
Salary : $20 - $22
