Director of Information Technology

Exciting Opportunity! Director of IT – Memphis, TN

We have a very exciting opportunity right here in Memphis, TN! An established, local, mid-size company is looking for their next Director of IT to lead the Information Technology Department and ensure that their technology systems are reliable, up-to-date, and meet their needs for years to come. What I get excited about the most is our client’s culture which is collaborative, family-oriented, team-oriented, and one that emphasizes respect for all team members.

This is an in-office role, Monday - Friday from 8AM - 5PM.

Please review the qualifications and the responsibilities of the role and if this seems like an exciting fit for you then I want to hear from you today

Primary Role / Responsibilities:

Manages IT staff members, processes and projects:

• Follows and enforces company policies, processes and procedures
• Oversees I.T. Department functions, tasks and projects to ensure timely execution
• Ensures the operation of the IT Department aligns with the business objectives of the organization
• Ensures tools and training are provided for associates to achieve departmental goals
• Interviews, hires, counsels and terminates associates when necessary
• Supervises, mentors, coaches and trains staff
• Conducts regular performance evaluations and annual salary reviews

Accountable for system administration including all operating systems software and hardware:

• Determines IT systems requirements; directs and supports upgrades and new implementations of system hardware and software
• Meets with I.S. Team regularly to communicate status updates, current challenges and to seek or make recommendations and plans for system and software improvements
• Ensures urgent issues are resolved quickly and efficiently and reports progress to I.S. Committee, Executives and managers as necessary
• Collaborates and communicates with Vendors, I.T. staff and internal managers when working on and planning for new programs, implementations, processes and projects
• Supports ERP software and all 3^rd party software
• Manages IT activities to ensure data and network services are available with little or no downtime
• Ensures that quality technical service and help desk response are provided to our team
• Develops or recommends program enhancements for more efficient operations within company
• Assesses systems, programs, data, hardware and identifies need for improvements
• Ensures all critical I.T. processes are documented
• Monitors security risks to ensure corporate security is met
• Maintains Disaster Recovery Plan
• Oversees department finances, including preparing and presenting annual budget plan and adhering to that plan during the year
• Maintains professional relationships with vendors, providers and associates; keeps best interest of our company as the priority
• Negotiates pricing with vendors and providers
• Ensures company maintains software licensing requirements
• Stays informed about new technology to improve efficiency within operations of our company
• Plans and conducts training in AS400 query
• Available for after-hours emergencies and implementations when necessary

What We are looking for in a Top Candidate:

• Minimum of 5 years of experience in a supervisory, management or leadership role, preferably in an I.T. setting
• Minimum of 10 years in the technology field
• Experience with IBM Power Systems and system management of same
• Hands-on experience in RPG, CL, RPG-free
• Familiar with Cisco Routing and Firewall environments
• Knowledge of warehouse automation configuration and support of necessary equipment for same, including POS and POD units
• Knowledge of EDI and FTP, VOIP and network infrastructures
• Disaster Recovery Protocols
• Excellent project management, communication, and interpersonal skills
• Possesses strategic decision-making and analytical skills
• Ability to be adaptable in order to respond to arising challenges
• Experience providing teams with a clear sense of direction

What We Offer:

• $130,000 - $150,000 base salary
• Full Company Benefits Package
• Collaborative, Supportive work environment where customers and team members are most important