What are the responsibilities and job description for the Service Writer position at Tom Nehl Truck Company?
Tom Nehl Truck Company has a full-time Service Writer position available at the Edgewood Ave. S, site. This position is responsible for advising customers on services necessary for the maintenance and repair of the truck and on other available services.
Position Responsibilities
Examine records to verify the warranty and service coverage and explain provisions and exclusions to the customer. Develop estimates by costing materials, supplies, and labor, calculating customer’s payment, including deductibles. Follow the repair process up to completion and prepare an invoice for the repair order. Oversee the service area and technicians. Participate in online and in-person training and other educational opportunities to develop knowledge, skills, and abilities. Any other job-related activities requested by immediate supervisor.
A successful candidate will exhibit a strong problem-solving ability, thrive in a fast-paced environment, possess an above average computer proficiency, be self-motivated with excellent verbal and written communication, and have attention to detail. This position may require a flexible schedule.
Position Requirements
- High school diploma or equivalent required.
- Minimum of two years’ experience in the service department.
- Valid driver license with a good driving record.
- Ability to move diesel trucks, as needed, on the premises is a plus.
Physical Requirements
This position is normally performed outside or in a garage that may expose employee to wet and/or humid conditions. The position may involve occasional exposure to moving mechanical parts, fumes, toxic or caustic chemicals, and/or airborne particles. The noise level in the work environment is usually loud and involves repetitive sounds caused by heavy machinery.
Company Overview
Tom Nehl, the undisputed best heavy-duty truck dealership in Northeast Florida and South Georgia, is looking for experienced and qualified Service Adviser to join our service team. Tom Nehl represents multiple manufacturers, including Freightliner; Volvo; Western Star; Isuzu; Sprinter; Detroit; Caterpillar; and Cummins.
Tom Nehl Truck Company provides a very competitive wage. In addition, we have a full benefit package which includes the options for medical, vision, employer paid dental insurance; HSA with an employer contribution; FSA; $20,000 employer paid life insurance; optional life insurance; short-term and long-term disability plans. We offer paid time off and seven paid holidays a year.
We are an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, or any other legally protected status. We are a drug free workplace.
Salary : $20,000
Proposal Writer
The Suddath Companies -
Jacksonville, FL
Grant Writer
Feeding Northeast Florida -
Jacksonville, FL