What are the responsibilities and job description for the Lead Teller position at TOPLINE FINANCIAL CREDIT UNION?
TopLine Financial Credit Union is looking for a new full time Lead Teller to join our Maple Grove team! TopLine Financial Credit Union has been a member-owned financial services cooperative. We are dedicated to building life-long relationships to help you reach and manage your personal financial goals.
A Lead Teller is responsible for establishing and/or strengthening member relationships by providing information on credit union services and identifying and acting on cross-sales and referral opportunities. Promotes and participates in a sales and service culture which endorses TopLine's mission of exceeding member expectations. Consistently provides Red Book Service while communicating effectively and professionally in each interaction with members and staff.
A successful Lead Teller will be able to do:
- Provide top notch customer service to our members by providing a warm, friendly face and delivering personal service to meet each member’s individual needs.
- Help our members with all of their basic financial needs like deposits, withdrawals, loan payments, coin processing, opening and closing accounts, and answering basic account questions.
- Make sure there is enough cash in the branch, which includes the ATM. The Lead Teller will also help balance the vault, order cash from the Federal Reserve, and help make sure other tellers have sufficient cash on hand.
- Complete branch reports such as transaction reports, membership reports, and other misc. reports.
- Provide a great example to other full time and part time tellers and help lead the teller to team in day to day activities.
Qualifications:
- A High School degree or equivalent.
- A minimum of 1 year of teller experience at a credit union or bank.
- Great customer service and communication skills.
- Basic math skills.
- High level of detail orientation.
Benefits:
- Medical
- Flexible Spending Accounts
- Dental
- Life Insurance
- Disability Insurance
- Vision
- Pet Insurance
- 401(k) with employer match
- Paid Holidays
- Paid Time Off
- Referral Program
- Financial Services Benefits
- Tuition Reimbursement
If you are interested in joining our amazing team, the first step is filling out an application! All of our open positions can be found on TopLine’s Careers page found at https://www.toplinecu.com/careers. If you have questions, please contact Human Resources at 763-391-0557.
EOE/AA
Salary : $37,600 - $47,600
