What are the responsibilities and job description for the Sales Coordinator position at Total Management Systems?
The Springhill Suites by Marriott is looking for a Dual Property Sales Coordinator to join the team! This is a great opportunity for someone with previous front desk experience interested in advancing a career in Sales & Marketing. Do you enjoy speaking to people and have a passion for hospitality? Do you want to play a pivotal role in hosting groups at the hotel? If so, this may be a perfect fit! The hotel is managed by Total Management Systems offering future opportunities throughout the state. Enjoy access to health insurance, vision coverage, dental insurance, paid leave, 401(k) with match and hotel discounts.
The role of Sales Coordinator is necessary to provide support to the Sales Manager. The successful candidate will become the point of reference for colleagues and guests and play a pivotal role in the group experience.
Responsibilities:
- Assists with completing daily/weekly/monthly reports.
- Receives and responds to requests for information and inquiries by responding directly to the guest or routing calls to the appropriate team member.
- Composes and distributes reports, or contracts (to include BEOs, Sales Contracts, Group Resume’s) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
- Liaison between sales and the department heads or other associates providing service to clients and groups.
- Follows up with past clients to ensure guest satisfaction.
- Coordinates with Director of Sales on due dates for rooming lists, cut off dates, contracts, etc. to ensure that all deadlines are met.
- Responds to incoming guest inquiries in a timely fashion.
- Creates and maintains group blocks in the property in the PMS systems.
- Works closely with front desk to ensure accuracy of reservations, groups, events. Always communicates changes.
- Other duties as assigned.
Qualifications:
Previous hotel front desk/ reservations experience
High School Diploma