What are the responsibilities and job description for the Inside Sales Manager position at Townsquare Interactive?
Inside Sales Manager
Location: In-office role at our Uptown Charlotte office
Lead Sales Growth. Build Winning Teams:
Are you a proven senior seller ready to take the next step into leadership? We’re looking for a driven Inside Sales Manager who brings strong new-business sales expertise along with the ability to coach and develop a high-performing inside sales team.
In this role, you’ll play a key part in driving revenue growth by leading daily sales activity, developing and executing strategies to exceed new business targets, and ensuring a strong prospect experience from first contact through close.
Why Townsquare Interactive?
We’re on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.
What You’ll Do:
- Lead, coach, and develop a high-performing inside sales team through ongoing training, call coaching, and performance management
- Drive daily sales activity and accountability to consistently meet and exceed monthly revenue goals
- Provide strong, motivating leadership that helps reps maximize every conversation and improve conversion rates
- Conduct regular one-on-ones, team meetings, and call reviews to support individual development plans
- Develop and execute sales strategies aligned with company objectives
- Track, analyze, and report on team performance and KPIs to senior leadership
- Leverage CRM and sales tools, including Salesforce, to manage pipeline and performance
What You’ll Bring:
- Bachelor's degree in Business, Marketing, or a related field
- Proven success in inside sales, with experience leading and/or managing a team
- Demonstrated track record of meeting or exceeding sales targets (transactional sales experience preferred)
- Strong understanding of sales methodologies, CRM systems, and KPI management
- Excellent communication, leadership, and interpersonal skills
- Ability to thrive in a fast-paced, results-oriented environment
What’s In It for You?
Sales leadership is demanding—but the rewards are worth it:
- Competitive base salary and bonus plan
- 3 weeks PTO
- 9 paid holidays (including 2 personal/floating holidays)
- Volunteer Time Off
- Health, Dental, and Vision Insurance
- Pet Insurance
- 401(K) Retirement Plan with Company Match
- Employee Stock Purchase Plan
- Company-provided laptop
- Comprehensive training and growth opportunities
- A high-energy, collaborative culture with unlimited growth potential
Drive Growth Through Sales Leadership
If you’re ready to take your sales expertise to the next level by leading a team and driving real results, we want to hear from you. Join Townsquare Interactive and play a key role in growing our revenue—and your future.
TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.
Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.