What are the responsibilities and job description for the Booking Agent position at Traveling with Michaila?
We're seeking a detail-oriented Booking Agent to support clients by managing reservations, coordinating schedules, and ensuring all booking details are accurate and confirmed. This fully remote role is ideal for someone who enjoys organization, clear communication, and delivering a smooth, professional client experience. This role requires the individual to work independently with systems, trainings, and tools provided.
What Youll Do:
What Youll Do:
- Handle reservations, confirmations, and booking updates
- Communicate with clients to gather details and provide timely updates
- Review bookings for accuracy and completeness
- Track changes, follow up on outstanding items, and resolve issues as needed
- Provide professional, friendly client support throughout the process
- Strong organizational and communication skills
- Customer service, booking, or administrative experience (preferred, not required)
- Comfortable working independently in a remote environment
- Detail-oriented, dependable, and tech-comfortable
- Must be a citizen of the US, UK, Mexico, Australia, Spain or LATAM
- 100% remote flexibility
- Training and ongoing support provided
- Opportunity for long-term growth within a supportive team