What are the responsibilities and job description for the Banquet Event Staff position at Treetops Resort?
Job Details
Description
About Treetops Resort:
Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional hospitality, breathtaking landscapes, and a wide array of recreational activities. At Treetops Resort, we are committed to providing unforgettable experiences for our guests, whether they are seeking thrilling outdoor adventures or a peaceful retreat. Join our team and be part of creating memorable moments in a place where luxury meets the great outdoors.
About the Position:
Treetops Resort, a premier destination known for its exceptional hospitality and stunning vistas, is on the lookout for enthusiastic and dedicated Banquet and Event Staff to enhance our banquet team. Our banquet team is instrumental in orchestrating unforgettable experiences for our guests during various events, including corporate meetings, golf outings, and social celebrations. If you possess a genuine passion for hospitality, outstanding customer service skills, and an eye for detail, we are excited to welcome you to our team.
Qualifications
Responsibilities:
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Execute setup of banquet rooms according to event specifications, arranging tables, chairs, linens, and décor to create a welcoming and functional space.
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Assist in the preparation and presentation of food and beverages, including buffet setup, serving plated meals, and managing beverage service.
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Deliver exceptional customer service, anticipating guest needs, and ensuring a memorable and positive dining experience.
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Maintain the cleanliness and organization of banquet areas, managing table clearing, spill cleanup, and table resetting efficiently.
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Collaborate with kitchen staff and other banquet team members to ensure seamless service flow and timely delivery of food and beverages.
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Participate in the breakdown of events, ensuring equipment, linens, and supplies are properly packed and stored.
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Adhere to all food safety and sanitation guidelines, promoting a safe dining environment for guests and a healthy workspace for staff.
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Other duties as required.
Requirements:
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Must be at least 18 years of age with the ability to work a flexible schedule including nights, weekends, and holidays when required.
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Physically able to lift and carry 40 lbs. and stand for extended periods.
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Previous experience in banquet, event service, or hospitality is preferred but not required.
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Exceptional customer service mindset with a passion for creating delightful guest experiences.
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Strong organizational skills and the ability to manage multiple tasks simultaneously.
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Ability to work effectively in a team environment and communicate clearly with staff and guests.
