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Service Desk Supervisor

TriCom Technical Services
Charlotte, NC Full Time
POSTED ON 2/2/2025 CLOSED ON 3/2/2025

What are the responsibilities and job description for the Service Desk Supervisor position at TriCom Technical Services?

Service Desk Supervisor (Charlotte, NC)

Summary

Our client is seeking a Supervisor for their new Charlotte Service Desk Group. This person will supervise multiple service desk analysts who support their growing Charlotte, NC office as Tier-1 technical support to the local team in Charlotte and other offices as necessary.

Requirements

  • Experience as a lead or manager for a service desk, help desk, or technical support team.
  • 5 years of technical support experience.
  • Experience with O365.
  • Strong soft skills and leadership qualities.

This is a Direct Hire opportunity with our Charlotte, NC client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k). H1-B Visa sponsorship is not available for this position. No third-parties, please.

#onsite

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