What are the responsibilities and job description for the Resident Specialist position at Trinity Management Company?
Resident Specialist:
$19-$20/hour plus bonus potential:
A Trinity Resident Specialist is the Property sales representative: who is service-oriented, professional, friendly: and makes residents feel welcome and comfortable in their community.
We regularly promote quality people from within and provide on-job training, so this could be your career path if you are enthusiastic and ready to succeed.
Qualifications/Attributes:
- Possess excellent customer service, communication, and follow-up skills
- Ability to maintain positive resident relations in Multi-Family residential apartments.
- Have an upbeat, positive, and confident attitude
- Be consistently responsive, courteous, and efficient
- Solid and consistent work history with excellent references.
- Reliable and punctual for Property Management
- Must be detail-oriented, able to multi-task, and be self-motivated
- Solid and consistent work history with excellent references
- Thrive in a team-oriented, fast pasted environment
Position Responsibilities:
- Greet and Qualify prospects
- Courteous, efficient handling of Resident requests
- Participate in outreach marketing activities
- Receive all telephone calls and in-person visits
- Quickly complete service requests
- Assist and participate in Resident functions
- Maintain knowledge of inventory, amenities of Trinity Properties, and competition
Skills and Education::
- Previous leasing, customer service, and/or sales experience
- High School diploma
- Must be able to speak, read, and write English proficiently
- Bilingual (Spanish) a plus
- Drug and background testing required
Trinity Management Company offers a fantastic workplace and long-term career potential in Property Management. We are looking for talented, ambitious people to join our successful and growing company. We look forward to reviewing your application and credentials.
EOE:
We participate in the e-verify program:
www.dhs.gov/E-verify:
Job Type: Full-time
Salary: $19.00/$20.00 per hour
Work Location: In person
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Experience:
- Multi-Family Leasing: 1 year (Preferred)
- LIHTC: 1 year (Preferred)
- Yardi: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to commute/relocate:
- Mesa, AZ 85212 Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Salary : $19 - $20