What are the responsibilities and job description for the Food Runner position at Troon?
General Purpose:
Assists servers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions.
Essential Duties:
Transport prepared food items from the kitchen to the promenade service location quickly and safely
Ensure food is delivered promptly to maintain proper temperature, quality, and presentation
Verify orders for accuracy before leaving the kitchen and communicate any discrepancies immediately
Coordinate with kitchen staff and promenade bartenders/barbacks to ensure smooth service flow
Maintain cleanliness and organization of food transport equipment (trays, carts, carriers, etc.)
Follow all food safety, sanitation, and hygiene standards during transport and service
Assist with restocking supplies and service items at the promenade or kitchen as needed
Monitor timing and volume of orders to prioritize deliveries during peak periods
Communicate delays, shortages, or issues to supervisors in a timely manner
Support general kitchen or service operations during slower periods as assigned
Adhere to all company policies, safety procedures, and operational guidelines
Minimum Requirements:
High school education; or up to one month related experience or training; or equivalent combination of education and experience.
Preferred Requirements:
Previous experience as a Food Runner or similar entry-level role in a restaurant.
Physical Demands:
Frequently stands, walks, talks and hears. Frequently uses hands. Regularly reaches with arms and hands. Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes or smells. Frequently lifts up to 10 pounds and regularly lifts up to 50 pounds. Frequently works in hot, wet or humid conditions; may come into contact with fumes or airborne particles; toxic or caustic chemicals. The noise level is moderate.
Job Knowledge, Skill, and Ability Preferences:
Strong ability to multitask
Strong communication skills
Attention to cleanliness and safety
Patience and customer-oriented approach
Excellent people skills with a friendly attitude
Responsible and trustworthy
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Assists servers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions.
Essential Duties:
Transport prepared food items from the kitchen to the promenade service location quickly and safely
Ensure food is delivered promptly to maintain proper temperature, quality, and presentation
Verify orders for accuracy before leaving the kitchen and communicate any discrepancies immediately
Coordinate with kitchen staff and promenade bartenders/barbacks to ensure smooth service flow
Maintain cleanliness and organization of food transport equipment (trays, carts, carriers, etc.)
Follow all food safety, sanitation, and hygiene standards during transport and service
Assist with restocking supplies and service items at the promenade or kitchen as needed
Monitor timing and volume of orders to prioritize deliveries during peak periods
Communicate delays, shortages, or issues to supervisors in a timely manner
Support general kitchen or service operations during slower periods as assigned
Adhere to all company policies, safety procedures, and operational guidelines
Minimum Requirements:
High school education; or up to one month related experience or training; or equivalent combination of education and experience.
Preferred Requirements:
Previous experience as a Food Runner or similar entry-level role in a restaurant.
Physical Demands:
Frequently stands, walks, talks and hears. Frequently uses hands. Regularly reaches with arms and hands. Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes or smells. Frequently lifts up to 10 pounds and regularly lifts up to 50 pounds. Frequently works in hot, wet or humid conditions; may come into contact with fumes or airborne particles; toxic or caustic chemicals. The noise level is moderate.
Job Knowledge, Skill, and Ability Preferences:
Strong ability to multitask
Strong communication skills
Attention to cleanliness and safety
Patience and customer-oriented approach
Excellent people skills with a friendly attitude
Responsible and trustworthy
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.