Practice Manager

We are in search of a dynamic Practice Manger to lead our gastroenterology and colorectal surgery offices in East Lansing. 

In this role you are a leader and a decision maker, working closely with healthcare providers and staff fostering a collaborative and supportive environment. This is an excellent opportunity for someone ready to take the next step in their career and lead a dynamic team in a growing company.

Some of the responsibilities you will have:

Leadership and team development

• • Manage a team of 50 people in a busy, specialty setting
  • Oversee clinical staff as well as care coordinators and reception
  • Motivate, measure performance and mentor this team to ensure optimal performance
  • Evaluate current procedures for effectiveness; propose changes to improve efficiency and lead team through the change process

Physician partnership and communication

• • Serves as a business partner for our physicians to ensure seamless patient care
  • Coordinates communication and teamwork among physicians and staff both within the division and the organization

Practice efficiency and effectiveness

• • Establishes and implements effective workplace procedures --day-to-day schedules, clinical and administrative workflows, technology, staff and patient issues
  • Contributes to budget development, monitor financial performance, report on variances, while seeking opportunities to improve efficiencies
  • Evaluates and promotes opportunities for improvement in the patient experience from scheduling, provider experience, patient engagement, follow up care and billing
  • Acts as a liaison and communicates all department and organization information to appropriate staff members

Key Qualifications:

• • Bachelor’s degree in business or healthcare management preferred; equivalent work experience considered
  • Three to five years of experience in a practice management role in a specialty field that includes a combination of office visits and procedure scheduling
  • Strong leadership skills with the ability to motivate and lead a team through process improvement with an emphasis on quality
  • Action-oriented - takes effective action while using a high degree of initiative, communication, judgement, discretion to achieve goals and objectives
  • Computer literacy and knowledge of relevant health care software
  • Ability to work in a fast paced, quickly changing environment. Track record for flexibility and adaptability in leading operations through major growth and change.

What we offer:

• • Competitive salary and benefits package
  • Medical, Dental, Vision, Life and Disability – additional voluntary benefits
  • Generous Paid Time Off
  • 8 paid holidays in addition to floating holidays
  • 401k retirement plan with generous company match

About Pinnacle GI Partners

Pinnacle GI Partners is a gastrointestinal health company. Pinnacle GI Partners is a proud Equal Employment Opportunity Employer that participates in E-Verify.

Founded in 2020 and headquartered in Rochester, Michigan, Pinnacle GI Partners offers patients comprehensive GI services encompassing general and sub-specialty gastroenterology, colorectal surgery, endoscopic surgery centers, infusion services, anesthesiology and pathology.

Our vision is to lead the way in gastrointestinal care. We aim to partner with physicians throughout the US to support them in providing great patient care within their communities, to ensure access to the leading edge of clinical practice and research, and to enable a more connected and caring patient experience.

Our model builds on the legacies of our partner practices and is focused on building a platform for the next generation of physicians to support GI care in their communities

Our company maintains substantial physician ownership and is backed by HIG Growth Partners, a leading US-based private equity investment firm with extensive experience in building highly successful healthcare companies.