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Orthodontic Receptionist Full Time

TRUE ORTHODONTICS, PC.
Trenton, MI Full Time
POSTED ON 3/18/2024 CLOSED ON 4/16/2024

What are the responsibilities and job description for the Orthodontic Receptionist Full Time position at TRUE ORTHODONTICS, PC.?

Benefits:
  • Orthodontic CARE
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Dr. John Lupini at True Orthodontics, PC. (formerly known as Drs. Hunter and Lupini, PC.) is seeking a Front Desk Receptionist to deliver excellent service to our patients. You must be amazing, upbeat, friendly, outgoing, and a real people person. This job is centered on people skills and going above and beyond for our patients and practice. This job is high volume multi-tasking, so it is important that any candidate be able to maintain a bright smile, a friendly greeting, and a polished look no matter how busy the days get while maintaining critical system accuracy.

We are a well-established and stable orthodontic practice established in 1954. We are Truly patient-centered, focus on maintaining the highest-quality orthodontic results, and put our patients first before ourselves! We want a candidate who shares this vision and desires a long-term position with our Truly. However, you must be willing to cross-train in all areas of the practice as needed, including not being afraid to learn sterilization and X-rays. The amazing team at True Orthodontics, PC.

Orthodontic knowledge is absolutely preferred but not required. This position is primarily administrative, however you must be willing to cross train into all areas of the practice as needed, including not being afraid to learn sterilization, X rays, scanning, and orthodontic treatment. Dr. requires M-F flexible work schedules.

Why Work For Us!

  • We are an extremely well-established practice since 1954 that is growing. We are a casual work environment with 2 offices within 5 minutes of each other. We are the only Downriver open full-time, so your income is not limited by a part-time Doctor. We have a sick, vacation and holiday pay benefit. We have a full benefit package. Employees and immediate family get orthodontic treatment free after 1 year of employment.
Skills Required:

  • Multi-line telephone and customer service experience
  • Fluent computer skills
  • Electronic and paper filing
  • Adapt well to change and new technology
  • Patient flow and scheduling
  • Text SMS messaging, email
  • Scanning and cloud storage
  • Posting patient payments
  • Patient follow up
  • Excellent note-taking
  • Strong Multi-tasker
Experience:

  • Front Desk: 1 year min, 3-5 years (Preferred)
  • Customer Service: 3 years (Preferred)
  • Hospitality: 1 year (Preferred)
  • Carestream/Orthotrac Experience a plus
  • Bilingual is a plus
  • Live Chat and social media management experience preferred
Pay rate based on experience

Please post your resume and desired pay rate with your interview availability (Days and hours).

Schedule:

Day shift Monday to Friday, 8-10 hour shift

Education: High school or equivalent (Preferred)

Experience:
  • Orthodontic or Dental Reception 2-5 years (Preferred)
  • Customer Service: 1-3 years (Preferred)
  • Strong Computer skills: 2 years (Preferred)
Work Location: Multiple locations Wyandotte MI & Trenton MI
Work Remotely: No

Salary.com Estimation for Orthodontic Receptionist Full Time in Trenton, MI
$38,276 to $46,809
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