What are the responsibilities and job description for the FOH at Cafe position at Truffles & Tortes?
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment.
Responsibilities
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Take orders, payment, and boxing orders accurately.
- Making espresso drinks as well as tea drinks as needed.
- Address guest inquiries and concerns with professionalism and courtesy.
- Maintain cleanliness and organization of the front of house area, including dining spaces and waiting areas.
- Collaborate with kitchen staff and other team members to ensure smooth service operations.
Experience
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting, is highly desirable.
- Strong interpersonal skills with the ability to communicate effectively with guests and team members.
- Ability to multitask and remain calm under pressure during busy service periods.
- A positive attitude and willingness to learn new skills are essential for success in this role.
- Familiarity with point-of-sale systems is a plus but not required, as training will be provided.
Join us in delivering outstanding service that keeps our guests coming back!
Job Type: Part-time
Pay: $12.00 - $19.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $19